Brookdale Chrysler Jeep Dodge RAM

I have to say having Jay Diggs help my Son and I find a vehicle has been an excellent experience. He was great in helping us with finding a vehicle. Very patient and has a great sense of humor. I would recommend Jay to anyone who is looking to buy a vehicle. I appreciate having employees that show concern for their clients.

**Avoid Brookdale Chrysler, Jeep, Dodge – No Service After the Sale** I regret ever doing business with Brookdale Chrysler, Jeep, Dodge. While they were eager to make the sale, their service department has been nothing short of a nightmare since. I’ve been waiting over **six months** for warranty-covered repairs on my Jeep, and it feels like they’re deliberately dragging their feet because it’s not profitable for them. I’ve made **two trips from East Bethel to Brooklyn Park**, both wasted because they scheduled appointments and failed to notify me that they didn’t have the parts. No calls, no emails—just canceled appointments and zero communication. The service department, specifically **Nathan Bachman**, initially called to say he updated my file and put me back on the list. He promised weekly updates every Friday. That happened **once**. Then he claimed the list was lost. Seriously? My Jeep still has a **non-functioning radio and backup camera**, and the **Service 4WD light is on**—a major concern with winter approaching in Minnesota. This is exactly why I bought a 4WD vehicle, and now it’s unreliable. To make matters worse, I referred my **sister-in-law** to this dealership, and she’s experiencing the same lack of

Best car shopping experience I have ever had from start to finish. Make sure to ask for Amy.