Austin Chrysler Dodge Jeep RAM

They were very responsive to my calls and texts When we arrived after a 2 1/2 hour drive they had the vehicle washed and ready for us to try out. The process time to purchase was the fastest we have ever been through Thanks AJ. For all your help and the rest of the team members. Your office girl is very sweet and offered us water and snacks right away

Thanks to angie at front desk I decided to go back and give them another shot. I walked in and Angie talked to me like a real person made up my mind to give them another try. Helped me find the right person to talk to. Got to a AJ the salesman. I was for the most part happy with him except at the final part of making deal I said I would do the deal if I got a second key. He agreed but when it came time to do paperwork I was told I have to pay for second key. Then I had a couple offers but only got offered one and no discussion on the second option. So as long as u don't care about ur options it great but if u want options be aware of the sales team. But Angie made it a very comfortable experience and was excellent so I do thank her for getting me in the door and helping me and recommending them to me to purchase my vehicle

Purchased a 2021 chrysler pacifica at the beginning of October 2025, once I had vehicle home for a couple of weeks, wanted the steering wheel heater and found it inoperable. After checking fuse which was good i had a diagnostic report run and came to find the van had 9 faults one being the steering wheel heater. I contacted the dealership to ask them why these codes were present on a certified used van they had sold me. The service rep informed me that they had no record of a diagnostic being run prior to selling the car. Then I contacted the sales manager who basically told me that the codes must have happened in the three weeks that i had owned it and it was my problem even though they had no hard evidence that the car was code free when they sold it! So bottom line now i have to take it to a dealer near me (the dealer i bought it from is 3 hours away) and spend a $100 for the deductible and out the use of the car while they fix the issues that should have been taken care of by Austin chrysler motors in Austin Minnesota. They sell cars but DON'T stand behind them!!!