1790 Maplelawn
Troy, MI 48084

Get Directions

Sales: 947-447-3097

Used Cars: 947-447-3097

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Suburban Chrysler Dodge Jeep RAM of Troy

Overall Rating:

4.5 (out of 5)

94% recommend this dealer

2101 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Definitely my last time using this dealership for

Reviewed by JeepersNovember 10, 2025

Definitely my last time using this dealership for purchasing a car. Many issues both times. I've gotten 2 cars here

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We're disappointed to hear about your experiences and appreciate your loyalty in purchasing two cars from us. It's upsetting that we've let you down on multiple occasions. We'd like the chance to make things right and discuss any specific issues you may have had. Please don't hesitate to contact me so we can address your concerns properly. Thank you, Elliot Ryan - General Sales Manager - elliotryan@lithia.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Chicken made my visit even more enjoyable than just

Reviewed by cjakubiec10October 27, 2025

Chicken made my visit even more enjoyable than just meeting with the best salesman around, Todd. She is the sweetest girl, and can't help but bring a smile to the face of everyone she meets.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We're delighted that Todd and Chicken made your visit extra special! Thank you from all of us here at Suburban Chrysler Dodge Jeep Ram of Troy!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

10/10 dealership experience.

Reviewed by meganbanasOctober 26, 2025

10/10 dealership experience. Kyle Huber is the man. Listened to every little request I had and timely found me a new Jeep. His communication was top tier during the entire process. They’ll get you in and out here, also very considerate and welcoming.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your fantastic review, Megan! We're so glad you had a smooth experience with Kyle and the rest of the Suburban Chrysler Dodge Jeep Ram of Troy team. Congratulations on your new Jeep!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top