Zeigler Chrysler Dodge Jeep RAM of Plainwell

I called a few weeks ago about a vehicle listed online to check availability as I live about 2 hours away. I was told the car was at their other lot and TODD said he would bring it over for me to look at. I told him I'd be there at noon as I lived 2 hours away. I arrived half an hour early only to find out that once he brought the car over for me to look at he sold it as I was driving up there. They were literally finishing up the paperwork as I walked in the door. My anger was apparent as was Todd's lack of concern. He even had the audacity to ask if he could get me into something else. I even went as far as speaking to the GM who basically was no help either other than offering me things so as to bring me back to the lot as I left inmediately. Avoid this dealer. If this is how they do business there are definitely much better options.

I know everyone has a little hesitation in buying a used car - there could be small issues or dings you didn't know about, prior issues. This dealership did everything in their power to hide issues with this car. They hid their photos to show massive rip in the back pocket of the seat, and more importantly, that the car was not under any manufacturer warranty. I had to call Jeep to inquire about fixing a small issue and learned that this is out of warranty. The dealership provides auto check instead of carfax to hide this, and when I told them they said it was my responsibility to research what they don't tell you. Do not go here.

Service Dept. did a great job. We had new tires put on and vehicle service.