LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing in Lansing including address, phone, dealer reviews, directions, a map, inventory and more

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6131 S Pennsylvania Ave
Lansing, MI 48911

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Sales: 517-489-3076

Used Cars: 877-875-7829

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.6 (out of 5)

136 out of 146 people said they would recommend this dealer

1 (out of 5)

Not a happy mother

Reviewed by Pam Sibley in PottervilleSeptember 02, 2020

It really puts a sour taste in a mothers mouth, when your son buys his first truck and is taken advantage of. Not even a year ago my son bought a 2012 Chevy Colorado 4x4 V8 lifted truck from this location. He was so excited to be able to afford a truck and so proud of himself for doing this all on his own. He found a beautiful and rare truck. He bought the extended warranty to protect his investment. This means your company sold my son a warranty that covers NOTHING. The warranty is void if the truck is lifted. The warranty is void if an after market radio is installed. Which your company installed before he picked up the truck. Also. After market radios need an adapter installed with them, or the radio will fry your computer system. Why do your auto mechanics not know this??? Guess what happened. A few weeks after he bought the truck the radio fired the computer system. WARRANTY COVERED NOTHING, because its void if an after market radio is installed. YOUR SALES PEOPLE DONT KNOW THIS???? While our auto mechanic is fixing the truck. He discovers several modules that are wet, in places where no water can get to. Our mechanic says that the truck you sold my son is a flood truck. Thousands o dollars later. My son is still dealing with the issues on this truck. It's in the shop more than the driveway. And yes he did go back to your location to ask for help. He was told sorry we can't help you. But your location offered to give him a good deal on his next vehicle he buys from you. ARE YOU KIDDING. WHY WOULD ANYONE OF US GO BACK TO YOU. And yes the TRUCK IS CURRENTALLY IN THE SHOP. I am one really disappointed and pissed off Mom. Every website I can post this review on I AM..

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Great salesman

Reviewed by Matt in St. JohnsMay 22, 2020

Jerry went above and beyond during my lease process. Would highly recommend him for any purchase or lease. Leased 2 vehicles and both were good deals. They even delivered new and returned old.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Caravan

Reviewed by Family in Lansing, MIMarch 23, 2018

We are repeat customers, we purchased our vehicle from Ron Vansickler. The transaction was very smooth and professional. We would recommend our friends to this dealership. Thanks for making it easy to purchase.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing

Here at LaFontaine Chrysler Dodge Jeep Ram Fiat of Lansing, we are here to serve you. With our online shopping tools, virtual appointments and door to door delivery, our team members are here and ready to help you with all of your sales, service or body shop needs. Shop our virtual showroom today to connect with a live team member.

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