11282 W Carson City Rd
Greenville, MI 48838

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Ed Koehn Chrysler Jeep Dodge Ram of Greenville

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

This Dealership is not loyal, purchased 4 new Jeeps from

Reviewed by angela1597September 10, 2025

This Dealership is not loyal, purchased 4 new Jeeps from them. They took 8 months on a Jeep paint warranty, took our jeep 200 miles unauthorized by us to a body shop who did horrible work, caused more damage was not OEM. SIX weeks later they have yet to make this right with us. DO NOT GO TO THIS DEALERSHIP, MATT will not help you or make things right. We have reached out SEVERAL times and by certified mail with no response. The dealership is very shady and does not do the right thing. Report them to the attorney general, State licensing board, state consumer protection office. They need to treat customers the way they would like to be treated. DO NOT USE Ed KOEHN.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I'm deeply disappointed with Ed Koehne Ram for their

Reviewed by bsingiser61May 12, 2024

I'm deeply disappointed with Ed Koehne Ram for their failure to refund my $500 deposit for a truck I chose not to purchase. Despite their promises, months have passed, and I'm left empty-handed and frustrated. Their lack of integrity and disregard for customer satisfaction is appalling. I caution anyone considering doing business with them.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I purchased a 2021 ram eco diesel over memorial day

Reviewed by TomJanuary 03, 2024

I purchased a 2021 ram eco diesel over memorial day weekend, picked me up at GRR airport with great sales team. A little over a month later the truck died with no power. After 7 days of sitting the service team in Minnesota said the ground wire were loose and one was patched together. Then I was informed that Ed Koehn had installed a new engine in the truck I thought was a original motor. I have had many more shorts killing the truck and this December the truck was found to have a pinched wiring harness, from the removal/install of motor. The part is backordered for months according to Ram. I reached out to the owner in a 3 emails and never heard back. The service manger did email me the work done on motor and wished me luck. I ended up trading truck in Minnesota so I have a vehicle to drive. I took a chance with Ed Koehn dealer and feel cheated by no information on the engine install before I flew out and the disrespect of never hearing back from the company. All I can say is BUYER BEWARE.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ed Koehn Chrysler Jeep Dodge Ram of Greenville

Only a short drive from Grand Rapids Grandville and Lansing the staff at Ed Koehn Chrysler Jeep Dodge will help you find the New or Pre-owned car of your needs. We offer a searchable online inventory of New Dodge Jeep and Chrysler cars in the Grand Rapids area plus Ford and Lincoln along with well-maintained Pre-owned cars by today's top manufacturers. Come on in and take a test drive and see why our customers keep coming back to Ed Koehn! Our goal is to earn your business and we appreciate and thank you for your interest. Please check out our Cars.com reviews and testimonials on our site to see Ed Koehn makes the difference!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top