23300 Michigan Ave
Dearborn, MI 48124

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Sales: 855-809-6842

Used Cars: 877-372-0402

Hours Toggle

Sales Department

Sun Closed
Mon 7:00am – 9:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 9:00pm
Fri 7:00am – 6:00pm
Sat 9:00am – 2:00pm

Service Department

Sun Closed
Mon 7:00am – 9:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 9:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Westborn Chrysler Dodge Jeep RAM Inc

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I can't thank the team at Westborn enough for the amazing

Reviewed by Liz from Clarkston, MIMarch 24, 2025

I can't thank the team at Westborn enough for the amazing service on my car! My dealer Mike, who I've trusted for years, was able to get me in to finally fix my passenger window switch that had been broken for months. I drove all the way from Clarkston to Dearborn because I know the level of service here is always top notch. Mike checked with Josh in parts to make sure they had what I needed, and Josh made the part a priority. Tim, the service manager (another long-time connection), worked with my schedule and made sure a tech was ready for me as soon as I arrived. Marc, my tech, was awesome—quick, efficient, and professional. And a big shoutout to Dave the write-up guy too—can’t leave him out! I honestly don’t know what I’d do without this team. I’ll always buy my cars from Westborn knowing they’ve got my back if anything goes wrong. Thanks again!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Liz, we're thrilled to hear about your fantastic experience with our team! It's great to know that Mike, Josh, Tim, Marc, and Dave made your visit so smooth. We appreciate your loyalty and look forward to continuing to support you with all your car needs!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I can't thank the team at Westborn enough for the amazing

Reviewed by elyon412March 24, 2025

I can't thank the team at Westborn enough for the amazing service on my car! My dealer Mike, who I've trusted for years, was able to get me in to finally fix my passenger window switch that had been broken for months(tried working with my local dealership but was running into issues). I drove all the way from Clarkston to Dearborn because I know the level of service here is always top notch. Mike checked with Josh in parts to make sure they had what I needed, and Josh made the part a priority. Tim, the service manager (another long-time connection), worked with my schedule and made sure a tech was ready for me as soon as I arrived. Marc, my tech, was awesome—quick, efficient, and professional. And a big shoutout to Dave the write-up guy too—can’t leave him out! I honestly don’t know what I’d do without this team. I’ll always buy my cars from Westborn knowing they’ve got my back if anything goes wrong. Thanks again!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Elyon, we’re thrilled to hear about your experience! It’s fantastic to know our team, especially Mike, Josh, Tim, Marc, and Dave, provided the service you trust. Your loyalty means the world to us, and we look forward to continuing to support you with your automotive needs!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

The sales person was nice and helpful one of the managers

Reviewed by Mb4302002February 07, 2024

The sales person was nice and helpful one of the managers Jeff I don’t know his last name worked it out to where I would have a monthly payment over a term with the down payment. Everything was set agreed to the price came back the next day ready to sign papers they raise the price on me $100 saying that I made the mistake. I asked them to review the cameras in his office they would not review it so I can prove them wrong. My son was with me he even said That he seen the original payment that I came back to the dealership to send papers for . I read reviews on this dealer before and they were not good. I don’t know what made me go to the dealer to try to a vehicle. They are not honest people they will lie to you tell you because of Covid because of this because of that and it’s just I would not recommend us to any new buyer or Ali participant you will have better luck somewhere else believe me

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hi there, we're sorry to hear about your negative experience with our dealership. We strive to provide honest and transparent service, so this is concerning. We'd appreciate the opportunity to address your concerns further. Please reach out to our customer service team so we can assist you. Sincerely, Jeff Roekle, Business Manager, jeff.roekle@westbornchryslerjeep.com, 313-562-9559

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Westborn Chrysler Dodge Jeep RAM Inc

We are a large volume Chrysler and Jeep dealer in the heart of downtown Dearborn. Our sales staff is 5 Star Certified with an average of 10 years experience.

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