Watson Benzie in Benzonia including address, phone, dealer reviews, directions, a map, inventory and more

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1514 Benzie Hwy.
Benzonia, MI 49616

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Sales: 231-930-4637

Used Cars: 231-930-4852

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of Watson Benzie

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

32 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent service department. The advisors are friendly,...

Reviewed by HinterlanderDecember 31, 2021

Excellent service department. The advisors are friendly, good listeners and very thorough. The driver's window on my truck fell into the door one cold winter day. The dealership was busy, but they fit me in and fixed it in a couple of hours. Since then, all of our service work is done at Watson Benzie.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

go watson!

Reviewed by al from cadillac mi.December 24, 2021

they talked to me about the warranty issue, was very complete in checking this out. was timely and informative. vehicle was nice and clean when they completed the visit. very courteous, and i am vey content customer of a new purchase being looked at after my concerns. thanks al

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Went in with a low tire possibly a nail or something, was...

Reviewed by JohnSedlockNovember 23, 2021

Went in with a low tire possibly a nail or something, was told they had no time. I said to look at a tire? Fast lane attendant was very cold and impersonal. Refused me service, said come back tomorrow. I had until now been a loyal Watson customer. Went down the road to Tire Express (of which I had never been a customer before) which by now was approaching closing time. They were extremely busy and backed up also. HOWEVER, they understood my predicament, understood I was leaving for Thanksgiving and they took care of me right away. They found a nail, repaired my tire and had me on my way in about 10 minutes. Watson Benzie should look at this as the way customer service is supposed to be. (BTW, Matt (service manager) was not present today at Watson's). NOTE: Was contacted directly by Dirk Watson in reference to this situation.. We are very pleased with what he had to say and I will continue to be a loyal customer. This is and has been a really great dealership in both sales and service. I believe this was an unfortunate, isolated incident. Thanks Dirk for the call!.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Watson Benzie

Watson Benzie LLC always maintains competitive new and pre-owned inventories of Chrysler Dodge Jeep Ram and Fiat vehicles. Staffed with experience sales representatives and top trained technicians we're here to provide a fun easy and valuable automotive shopping and service experience. Stop by our dealership today at 1514 Benzie Hwy to see for yourself!

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