Suburban Chrysler Dodge Jeep RAM Fiat of Ann Arbor in Ann Arbor including address, phone, dealer reviews, directions, a map, inventory and more

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3900 Jackson Road
Ann Arbor, MI 48103

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Sales: 888-699-6204

Used Cars: 888-889-3072

Reviews of Suburban Chrysler Dodge Jeep RAM Fiat of Ann Arbor

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

984 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Zachary, the finance manager was extremely personable and

Reviewed by Andrew SJuly 21, 2022

Zachary, the finance manager was extremely personable and efficient. He got us a great rate and answered all of our questions. He made our purchase easy and fun. Highly recommend.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Zack made the Experience Great , Respected my Time and

Reviewed by AJ GarciaJuly 19, 2022

Zack made the Experience Great , Respected my Time and Gave me Option that worked best for my Budget

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Aj, thank you so much for the positive review! Zach is one of our newest Team members and feed back is greatly appreciated. Thank you !

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Signed and Agreed to buy a used Jeep on a Friday night if

Reviewed by Unhappy June 20, 2022

Signed and Agreed to buy a used Jeep on a Friday night if they were able to get an extra $1000 for our trade. Manager Said that they would try and get more for our trade on Monday. Hadn’t heard from the sales person on Monday so I texted him and said they sold the Jeep on Saturday. Told me that just because I signed saying I would buy it didn’t matter because they don’t hold vehicles. Never asked for a deposit or told us that it wouldn’t be held. Beyond upset. We had Set up insurance and financing already. Drove over an hour down there twice to look at it.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Please give me a call 734-800-7901 You left a message for Steve he is no longer here my name is Scott Greene

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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