Bill Deluca Chrysler Jeep Dodge Ram in Haverhill including address, phone, dealer reviews, directions, a map, inventory and more

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Overview
Dealer Reviews

Dodge, Jeep and Chrysler New Car Dealership in Haverhill, MA

Overall Rating

2.2/5

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Bill DeLuca's Chrysler Jeep Dodge Ram has been serving the Merrimack Valley for 60 years. For decades, many Chrysler, Jeep, and Dodge drivers have recieved top notch service from our team in finding the right vehicle that best suits their lifestyle. Whether it's the Chrsyler 300, Jeep Wrangler, or the popular Dodge Charger, make no mistake, we're your premier Massachusetts dealer.

If you're looking for service for your new Dodge or Jeep, Bill Deluca Chrysler Jeep Dodge Ram's trained mechanics can help keep your new car running like new. So give them a call!

Bill Deluca Chrysler Jeep Dodge Ram Reviews

Overall Rating

2.2/5

2 out of 6 people recommended this dealer

Customer Service:

1/5

Buying Process:

5/5

Quality of Repair:

1/5

Overall Facilities:

5/5

Poor Service Experience

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

N/A

Quality of Repair:

1/5

Overall Facilities:

N/A

Reviewed by JSymon
in N.Anover MA
January 29, 2018

Brought my daughter's late model Jeep in for a diagnostic check with the check engine, TPM, and airbag lights on. Had an appointment. Dropped off at 8am. Called at 3pm - left a voicemail. Called at 4:15 offered VM as "they are understaffed back there". Called at 5:15 given that they close at 5:30. They did not get to car. Said they'd get to it the next morning. They explained that appointments are "best guesses about when they'd get to look at a car". When I asked what was a reasonable assumption about when one might expect to get a car back I was told "we've had some cars two or three weeks". Those are both direct quotes. The first from the service manger the second from the service rep. Remember that this was a diagnostic check, and not even a repair. Not sure if they are any good at fixing cars but they sure don't know how to communicate, set expectations, or prioritize - and they are self admittedly "understaffed". Poor service experience and a waste of time.

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Very Happy!

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

N/A

Overall Facilities:

5/5

Reviewed by Jeepster
in Salem NH
March 02, 2017

Shopped many dealers.. They all tell you what you want to hear until you show up then everything changes! I called Bill deluca and I was skeptical of course. I went there and asked for Moe the manager and I told him I knew exactly what I wanted I just want a fair deal and within 15 minutes I was signing the paperwork. I would definitely buy from them again. Very polite and very honest. I wish they gave me more from my trade but at least they didn't play the usual car dealer games. Five stars all around

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Run! don't walk away from this dealership!!

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

N/A

Overall Facilities:

2/5

Reviewed by Belle
in Southern, NH
September 26, 2016

Run away! The sales people are fine. But the general manager (Moe) is non-attentive. The finance manager will stick you with a third party billing system instead of you paying the bank. The payments will be automatically with drawn from your checking account. Once you are signed, they will do nothing to reverse this!

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Pictures of Bill Deluca Chrysler Jeep Dodge Ram

Picture of Bill Deluca Chrysler Jeep Dodge Ram in Haverhill

Dealership Contact Information

Bill Deluca Chrysler Jeep Dodge Ram 108 Bank Rd
Haverhill, MA 01832

Sales: 978-377-1626
Used Cars: 978-420-4723

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	10:00am	10:00am	10:00am	10:00am	10:00am	10:00am
Close	Closed	6:00pm	6:00pm	6:00pm	6:00pm	6:00pm	3:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	8:00am	8:00am	8:00am	8:00am	8:00am	8:00am
Close	Closed	6:00pm	6:00pm	6:00pm	6:00pm	6:00pm	3:00pm

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New Car Locator New Car Inventory for Bill Deluca Chrysler Jeep Dodge Ram in Haverhill, MA, 01832 by make:
1 2019 Dodge Challenger Vehicles
2 2019 Dodge Charger Vehicles
3 2019 Dodge Durango Vehicles
4 2019 Dodge Grand Caravan Vehicles
5 2019 Dodge Journey Vehicles 6 2019 Jeep Cherokee Vehicles
7 2019 Jeep Compass Vehicles
8 2019 Jeep Grand Cherokee Vehicles
9 2019 Jeep Renegade Vehicles
10 2019 Jeep Wrangler Vehicles
11 2019 Jeep Wrangler Unlimited Vehicles 12 2019 Chrysler 300 Vehicles
13 2019 Chrysler Pacifica Vehicles
14 2019 Chrysler Pacifica Hybrid Vehicles 15 2019 RAM 1500 Vehicles
16 2019 RAM 1500 Classic Vehicles
17 2019 RAM 2500 Vehicles
18 2019 RAM 3500 Vehicles
19 2019 RAM ProMaster 1500 Vehicles

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