Dodge, Chrysler and RAM
New Car Dealership in Fitchburg, MA
Overall Rating
5/5
Read dealer reviews
Our goal is to provide our customers with a lifetime of the absolute finest vehicle sales, financing, service, and parts buying experiences. We will take care of all your vehicle needs!
Why Choose Ron Bouchard's?
- 30 Day Exchange Program*
- Online Service Scheduling
- On site Registrations and State Inspections
- Complimentary Shuttle Service and Loaner Cars*
- State of the art customer waiting area features: WIFI, Widescreen TVs, Children's play area, Quiet area to do work, Coffee and Snacks
Ron Bouchard Chrysler Dodge RAM's service reps and mechanics are Dodge trained and utilize the latest cutting edge technology to keep your car running smoothly.
Ron Bouchard Chrysler Dodge RAM Reviews
Overall Rating
5/5
68 out of 69 people recommended this dealer
Overall Facilities:
4.8/5
Excellent customer service !!
Reviewed by Debora Notaro
in Clinton, MA
June 11, 2020
my experience was actually awesome ! Your saleswoman Alicia was fantastic.. she took all my information , got me approved , so when I arrived to test drive , all I had to do was sign papers .. super quick and easy!
This was very important to me especially In these days of mask wearing .. I have asthma so my breathing isn’t the best .. Alicia and your finance manager had me in and out ..
I picked up my shiny super clean Jeep the next day and I couldn’t be happier .. thank you so much for excellent customer service !
I am one very happy customer !
This is why you’ll be in business another 30 plus years !!
Debora Notaro
Friendly but need to communicate more
Reviewed by Susan Aynesworth
in Fitchburg
May 20, 2020
Great dealership! But needs to work on communication with customers, I've had to do the calling, still have no affirmative answers of where my car will be ready to pick up.
Great online shopping experience
Reviewed by James Krupp
in Amherst, MA
May 15, 2020
Wanted to purchase 2020 KIA Soul EX with minimum nonsense. Contacted multiple dealers, including going through Costco. Costco was a total bust; never did get a Costco pre-negotiated offer. Other dealers simply would not give straight answers to simple questions. Mike at Ron Bouchard answered questions directly, provided two offers in email, and fully explained price breakdown. Only stumbling block was the KIA advertised $2000 back. Apparently it was linked to financing the vehicle through the dealership (not that anything on the KIA web site said this directly). Other dealers "hid" this detail until I insisted on getting an "out the door" price. Mike's original offers made this clear. After some discussion we agreed on the full $2000 rebate without financing. Most importantly, during this Covid-19 shutdown, Mike and Bryan handled the final details of picking up the vehicle in a safe and professional manner. Given the dealership location, it does not show up on some searches. Too bad, because they are straight shooters, not like the high volume places near Boston.
