650C Memorial Dr
Chicopee, MA 01020

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Sales: 888-632-5241

Used Cars: 888-762-0160

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00pm – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of Metro Chrysler Dodge Jeep RAM

Overall Rating:

4.9 (out of 5)

84% recommend this dealer

374 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Service was great the young lady, i had an excellent

Reviewed by jclaudio0January 20, 2026

Service was great the young lady, i had an excellent experience with Metro Chrysler Dodge Jeep Ram thanks to my my customer service representative Steph, who keep me informed through it all. she was great and keep me connected with the serviced.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The service department from check-in to checkout was

Reviewed by LB85BARRYJanuary 19, 2026

The service department from check-in to checkout was awesome. I brought my jeep in for oil change, workers found a couple of major issues that were going to be costly to repair. I was told they were going to check to see if anything was under warranty. 2 days later my jeep was repaired for less than 1/2 of the original quote.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Metro Chrysler Dodge Jeep Ram!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Everytime I have an appointment the staff is very

Reviewed by 82tnkborneJanuary 17, 2026

Everytime I have an appointment the staff is very pleasant and helpful., The young lady that attended to me on Friday was great.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Metro Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Metro Chrysler Dodge Jeep RAM

At Metro Chrysler Dodge Jeep Ram our focus is on the customer. Whether you're shopping for a new or used Chrysler Dodge Jeep or Ram or you're looking for quality service and parts; we'll work hard to make sure your experience is a good one. Our state-of-the-art Sales & Service center is unmatched!

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