Dodge, Jeep and Chrysler
New Car Dealership in Acton, MA
Overall Rating
4.7/5
Read dealer reviews
Acton New Chrysler, Dodge, Jeep, Ram & Used Car Dealership Serving Boston, Lowell & the Nashua Area
Looking for small town personal attention...matched with big city aggressive pricing? You just found it.
Acton Chrysler Dodge Jeep Ram's service reps and mechanics are Dodge trained and utilize the latest cutting edge technology to keep your car running smoothly.
Acton Chrysler Dodge Jeep Ram Reviews
Overall Rating
4.7/5
77 out of 83 people recommended this dealer
Overall Facilities:
4.9/5
Poor customer service
Reviewed by Dan
in Chicopee ma
August 19, 2019
I inquired about a vehicle via email with Hannah Goguen the business manager she responded back saying the vehicle was available and if we could come in that day or the next. We set up a appointment for first thing in the morning. This dealership was 1-1/2 hours from my home so the next day arrives for my scheduled appointment and I begin my 1 1/2 hour drive to the dealership for my scheduled appointment only to then get an email stating they took a deposit on that vehicle I had my scheduled appointment for and it is no longer available. I called the dealership to voice my concerns and spoke with the sales manager who stated they do not care about inquiries at all and dont care if someone has an appointment. I asked why would you schedule an appointment with me and not keep you word and he said he dosent understand why that is a problem to not honor an appointment. This dealership is very unprofessional.
Customer
Reviewed by Kenneth Perry
in Hudson
June 08, 2019
This was one of the most welcoming and relaxed car buying experience of my life. Hats off to Lewis Angelli , Sr Sales and Leasing Consultant, and the rest of the ACDJR team.
No scams, no pressure -just friendly professionals
Reviewed by Sean
in Canton, MA
February 18, 2016
I purchased a used Jeep Grand Cherokee from Samson Moses at Acton CDJR. Samson was very friendly and professional. Samson kept every promise and appointment he made -- how often do you hear that about car sales? Samson was extremely helpful in handling my old car, which I was donating to a charity, but the charity could not pick up the car until later. A smooth transaction overall. In terms of pricing, Acton CDJR is not too different than other places, I would put them on the "less pressure" end of the spectrum, but you still need to negotiate. My advice: do your homework, have comparables, and know your walk away price. No hard sell on the extended warranty stuff, which was nice -- they provided the information very clearly and it was up to me to decide. I would definitely recommend this dealership to a friend (and have!), and the sales rep Samson Moses. I will very likely purchase from this dealer again.
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