DARCARS Chrysler Dodge Jeep Ram of Marlow Heights

I was referred by my insurance to get my bumper fixed at this place and after they so-called replaced my bumper, I noticed before I left it was still loose. I told the manager and he was saying that’s the best they can do and talk to my insurance. I eventually walked off because it didn’t seem so bad at first and my rental was about to expire. I went to a certified mechanic to look looked at my car. He says the problem is the bumper they put on is not a dodge bumper, it’s a made in china bumper and they took the cheap way out. The bumper they put on doesn’t fit but they tried to make it fit. Dodge and Chrysler has to have the exact same make, or it won’t fit properly. Because of this, how the bumper already loosened, after years it will completely fall off. The manager (Barry) should be fired for this because dealership is supposed to give you top model and not this cheap stuff.

Shawn did an amazing job with my car. He provides excellent customer service and is very informative. I will definitely return in the future.

THE ABSOLUTE WORST!! I purchased a 2021 Jeep Compass from here in November 2023 and it just cuts off whenever I hit the brake. I have taken this car back to Darcar jeep 6 times in 4 months and every time they return the car saying the car has been fixed. I spoke with Tom (my sales person) as well as the general manager and they were both rude and not willing to help after selling me a lemon. I financed $30,000 for a car that doesn’t even work!! I have been crying every night thinking about this because a can’t afford to buy another car. I’m in disbelief and have no idea what to do. This makes me sick to take advantage of a female. Can someone please help!!!