Ourisman Chrysler Dodge Jeep Ram - Curbside pickup and home delivery available in Clarksville including address, phone, dealer reviews, directions, a map, inventory and more

12430 Auto Dr
Clarksville, MD 21029

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Sales: 855-529-4764

Used Cars: 855-530-3895

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 6:00am – 7:00pm
Tue 6:00am – 7:00pm
Wed 6:00am – 7:00pm
Thu 6:00am – 7:00pm
Fri 6:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of Ourisman Chrysler Dodge Jeep Ram - Curbside pickup and home delivery available

Overall Rating:

4.5 (out of 5)

93% recommend this dealer

1126 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Jay was wonderful and extremely friendly.

Reviewed by Noreen8429June 01, 2023

Jay was wonderful and extremely friendly. Things went smoothly and I’m very happy with my experience.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Highly Recommend

Reviewed by Mike from Catonsville, MDMay 25, 2023

Service department is great. Easy to make an appointment, quick and easy check-in, and everything was done in less time than expected. Great all-around experience

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Mike, thank you so much for taking the time to leave a review! We take genuine pride in the excellent customer service we provide, and we're grateful you experienced that during your visit. Thanks, too, for your feedback on how easy it was to make an appointment and check-in upon arrival. If you or your vehicle needs anything, please don't hesitate to reach out! We're here anytime and happy to help. Enjoy the upcoming weekend, and have safe travels!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

3.0 (out of 5)

Service department guys were great and the service was

Reviewed by WranglerMay 22, 2023

Service department guys were great and the service was done quick. Dealer shuttle driver, Warren, could use some improvement in his customer service and attitude. That interaction almost led me to stop my service and go to another center instead.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share your feedback with us. We're pleased to hear you experienced efficient and professional service with us at Ourisman CDJR of Clarksville. Regarding our shuttle driver, we forwarded your comments to our General Manager, Jason Kerr. Jason spoke with Warren and coached him on his actions. Thank you for helping us maintain the excellent customer service we are known for. If you have any additional comments or questions, you can reach our General Manager directly at JKerr@OurismanCars.com. Have a great rest of your day, and drive safe!

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ourisman Chrysler Dodge Jeep Ram - Curbside pickup and home delivery available

Welcome to Ourisman Chrysler Dodge Jeep & Ram Located in the heart of the Baltimore and Washington corridor.
Ourisman showcases the most popular SUV on the planet the beautiful Jeep Grand Cherokee and the rugged Wrangler. Featured for Dodge are the sporty and powerful Dodge Charger and Challenger as well as the family-friendly Dodge Journey. When it comes to mid-size and luxury sedans Ourisman dares you to compare the Chrysler 200 to the Toyota Camry or the Chrysler 300 to any luxury sedan. If it's a minivan you need Ourisman has America's two favorites; the Chrysler Town & Country and Dodge Grand Caravan.

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