See all dealerships near Ellsworth, ME that carry Dodge, Jeep, Chrysler, RAM
Showing the most recent reviews from Cars.com and DealerRater.
Worthless warranty
Unable to fix things when covered. Wait till warranty is up then charge to fix the same thing you complained about all along. Bad service department.
Maximum rating = 5
Lies - All Lies
I broke down in front of Darlings Ellsworth. At first I felt fortunate to be so close to a service center. Diagnosis cost almost $130. I was told I had blown a spark plug out of the engine. The hole was too big for even a helicoil. The head could need to be replaced along with the valve cover and coil. Cost Estimate $3,800. I towed the truck to my mechanic, who found the threads still in the head, so the hole was NOT too big for repair. He ran a tap to realign fouled threads and installed a new plug. He also replaced the coil. Darlings did not misdiagnose the issue. I they specifically told me the hole was TOO LARGE for a helicoil to fix. That they would have to replace the cylinder head. Do NOT let them touch your vehicle unless you are under warranty.
Maximum rating = 5
Service
YOu listened to my complaint. Looked into it. addressed what you could. Service the vehicle in a reasonable time frame.
Maximum rating = 5
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