3525 Veterans Memorial Blvd.
Metairie, LA 70002

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Sales: 504-285-7609

Used Cars: 504-386-3786

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 8:30pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Bergeron Chrysler Dodge Jeep RAM

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Why even have Service Appointments

Reviewed by Louis from New Orleans LAApril 06, 2023

Three weeks ago I set up an appointment for an oil change and a check engine light. My appointment was for 7:30 on 3/31. I was there by 7:30. Considering service is open 1/2 day Saturday my truck should be done by Monday. I didn't hear anything Monday. Call Tuesday 3 times before finally reach someone. I was told my truck hadn't even been looked at. Called today again took 5 times before I got someone to tell me nothing has been done yet. Tomorrow will be 7 days. ( I did not include Sunday) and still nothing.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Crooks!!!!!

Reviewed by Ted H Franse from Fair Oaks, CASeptember 10, 2022

They are the Most Crooked Dealership I have ever dealt with. I spent three months in almost daily communication through texts and emails and phone calls. They had me fill out the credit app, and my score is over 860. They had me sign a purchase agreement, had me send in a copy or Drivers License and Insurance. And they had me sign a purchase agreement at MSRP for a very Limited and discontinued 2021 Trackhawk. They eventually called me and said they had 47 other buyers at way over MSRP and screwed me out of the Vehicle. I did retain a Louisiana Law firm to look about Suing them. Ironically I am now in the Movie Industry and my next movie starts in New Orleans. Oh, how I plan to have my Lead "A" lister actor Rip the Dealership in my Movie. Lets see how they will like that. Karma.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Very helpful

Reviewed by Daughter from Metairie, LAMarch 04, 2021

They were very well informed on all types of vehicles. Small dealership, they were very personal. They have high standards on their used cars. They were very willing to address issues that we were concerned about.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Bergeron Chrysler Dodge Jeep RAM

The committed sales staff at Bergeron Chrysler Dodge Jeep Ram is waiting to guide you in your search for a new car! We maintain a large inventory of new and pre-owned Chrysler Dodge Jeep and Ram vehicles that you can get a great deal on with the help of our friendly financial staff.For years the financial staff at Bergeron Auto has offered expert advice for those seeking an affordable car loan or lease.Our service doesn't just stop there.Metairie customers can come in and take advantage of our knowledgeable car repair technicians and a fully-stocked inventory of Chrysler Dodge Ram and Jeep auto parts.We look forward to serving you!

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