1815 Irvine Rd
Richmond, KY 40475

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Sales: 859-353-6267

Used Cars: 859-353-6267

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Mann Chrysler Dodge Jeep Ram

Overall Rating:

1.1 (out of 5)

24% recommend this dealer

25 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

The car was not at the location we were told we had to

Reviewed by Pete from Winchester KyJune 25, 2025

The car was not at the location we were told we had to drive an extra 50 miles back to our home to the location where it was when we got there they didn’t know they had it when they finally found it. It was in the back with three or four so-called mechanics, trying to work on it to try to get the top to go all the way down. It wouldn’t start without a jumper. It was a piece of junk. I will never do business with man again.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I just bought a used car at this dealership.

Reviewed by shannon.steele71June 17, 2025

I just bought a used car at this dealership. They told me originally on the phone that they could help me get the car home since I live about 3 hours away. I showed up in person to purchase the car, then when I was ready to leave they said they didn't have anyone to bring the car to me. So I purchased the car on Saturday and didn't get the car until Monday and then I had to meet them halfway, they didn't even bring the car directly to me and I still got charged for the delivery. Once we started to drive the car home we noticed that there were no brake lights on the car and one of the front headlights did not work. I called the dealership and they were very unconcerned and said that I just needed to take the car to Advanced Auto and they could change the bulbs, I did and that is not the problem. Now the car is in the shop and we can not even drive the car less than 2 hours of having the car. This dealership is awful and I would NEVER EVER buy a car from them and would recommend no one else does either. I was assured that the car had passed inspection and I find it hard to believe that is true because I'm pretty sure you should be able to see that brake lights and a front headlight is not working. Very very unhappy with this dealership.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Not very good they couldn't help or didn't want to try on

Reviewed by Don from Pine knotJanuary 10, 2025

Not very good they couldn't help or didn't want to try on my income but I understand they put to make money and my income not enough to help them

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mann Chrysler Dodge Jeep Ram

We make every effort to ensure that our listings are accurate and as current as possible. However due to the nature of our business our inventory changes daily. Please contact us to confirm availability of all vehicles. Looking for a vehicle we don't have listed in our inventory? Give our Cars.com Sales Specialist Dean Sullivan a call or text at 859-625-1422 and we'll do our best to find that special auto you're looking for!

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