Dodge, Jeep and Chrysler
New Car Dealership in Louisville, KY
Overall Rating
3.9/5
Read dealer reviews
Welcome to Oxmoor Chrysler Dodge Jeep Ram! Located in Louisville, KY, Oxmoor Chrysler Dodge Jeep Ram is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Oxmoor Chrysler Dodge Jeep Ram a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chrysler, Dodge, Jeep, Ram, you've come to the right place. Call 877-548-4778 for your No-Obligation Internet Price Quote from our Internet Department.
And for service for your new Dodge, Jeep or Chrysler, Oxmoor Chrysler Dodge Jeep RAM is the place to go in Louisville. Oxmoor Chrysler Dodge Jeep RAM has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Oxmoor Chrysler Dodge Jeep RAM Reviews
Overall Rating
3.9/5
46 out of 62 people recommended this dealer
Overall Facilities:
2.5/5
Wasted my time...horrible customer service.
Reviewed by Elizabeth
in Louisville KY
October 02, 2020
Called the service department prior to having my Jeep towed. The rep took my information and said she would put me on first available appointment noting it would be the first of the week. (This occurred on a Friday afternoon) I got the vehicle to the dealership just to have another service rep tell me they didn’t have any information about my call and were 16 days out from checking the Jeep. I asked for information about a loaner or rental just to be dismissed that there was a wait on loaners and she didn’t have any idea about any rentals. I immediately called Cross Jeep and got the vehicle over to that dealership. I was greeted and though they were busy they ran diagnostics after taking the time to understand the issue. The rep said that it may be something they could fix quickly. Within ten minutes the issue was identified and repaired. (Loose battery cable) I didn’t expect Oxmoor to run any diagnostics upon arrival, but I did expect better customer service, communication and not to be dismissed. Disappointed.
Save your time, go elsewhere!
Reviewed by L C
in Louisville, KY
May 21, 2020
All around terrible experience at Oxmoor. Trying to purchase a new $50K vehicle, and I wasn't allowed to test drive it until there "was a deal". The person I worked with said so many inaccurate statements about the vehicle features, and offered me $4K lower than any other trade in offer (I had three other offers). I took my business elsewhere where I didn't feel pushed around and unimportant. Save yourself the hassle from their tactics.
Great Sales Staff
Reviewed by Steve
in Elizabethtown, Ky
January 03, 2016
Went on December 29 to look at some Town & Country vans and quickly found a couple like we was wanting. It was fairly late when we arrived, and Jacquan Persley went above and beyond the call of duty, along with the sales manager, Jade Mitchell, to stay after closing to let us examine and test drive. We was able to work out a deal I was pleased with and closed the deal. Paul Mahoney was a great guy to set up my financing and even let me know the next day that he was able to even get me a better deal than was originally financed, nothing better than having to pay less on a loan. Thanks to everyone!
