Gillie Hyde Auto Group in Glasgow including address, phone, dealer reviews, directions, a map, inventory and more

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610 Happy Valley Rd
Glasgow, KY 42141

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Sales: 888-278-3495

Used Cars: 888-865-9697

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 9:00am – 12:00pm

Reviews of Gillie Hyde Auto Group

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

856 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

A month and $2000 and fixed nothing!

Reviewed by Not a Fan from Too close to Home, USAMarch 25, 2021

I brought my 2013 Escape to Matt in Service Dept. He charged me 1,975.00, had my car for a month and when I picked it up there was no change is how it ran. Then he wanted another 1500.00 to fix a different issue!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Don't buy from Gillie Hyde

Reviewed by Crystal from KentuckyMarch 23, 2021

I got my car there and loved it. and 6months later had to replace axles. I had gotten warranty and they said I was over miles allowed. Had it a year and had to replace headlamp 4 times. Within that year. They say not their problem will replace headlamp but charge arm and leg. Then horn just quit working, and then started making noise and found out Transmission is messed up. They are super nice but apparently don't have good quality vehicles. I have a friends that has bought vehicle from them and 3 months later motor messed up they did fix that but my friend had nothing but trouble since. He finally just traded in with different dealership. My niece has a car that she has had a lot of issues with. Her husband is a mechanic and has put alot of money into it. They are friendly but DON'T KNOW ANYTHING ABOUT THIER VEHICLES!!!!!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.3 (out of 5)

Unfriendly serviceman

Reviewed by T.S. from Glasgow,KY.March 03, 2021

Took my car in for my oil change appointment and he told me he couldn't get to me until tomorrow and I told him that I had an appointment for today and then he told me that I must of called another Dealership I said no I called you he finally looked it up and did the oil change but didn't seem very happy about it. I'll never buy another car from them or have it serviced by them ever again. Wal-Mart is next door and is friendlier and won't lie to you when you purchase a vehicle from them.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 2

Maximum rating = 5

About Gillie Hyde Auto Group

Gillie Hyde has been Family Owned and Operated Since 1953. We are the in the Top 5 Pre-Owned Dealers in the State of Kentucky! We Carry a Full Line of New Vehicles from Ford Lincoln Dodge Chrysler Jeep and Ram. We also have a HUGE Inventory of Over 450 Pre-Owned Cars Trucks Vans SUV's and Crossover's both Imports and Domestics. We Specialize in Finding you the Financing that you need with the Lowest Interest Rates and Money Down Possible. Our Service Department is both Factory and ASE Certified. Please give us a call send an email or Drop on by to see why we are one of the Top Dealers in the State! We look forward to serving you!

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