Deery Brothers Chrysler Dodge Jeep Ram of Waukee in Waukee including address, phone, dealer reviews, directions, a map, inventory and more

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1000 West Hickman
Waukee, IA 50263

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Sales: 515-381-6403

Used Cars: 515-381-6249

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Deery Brothers Chrysler Dodge Jeep Ram of Waukee

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

2.9 (out of 5)

13 out of 28 people said they would recommend this dealer

1 (out of 5)

Never Going Back!

Reviewed by Tiffany Wasson in Urbandale, IAMay 25, 2021

IF I COULD GIVE THIS DEALERSHIP A 0/5 REVIEW I ABSOLUTELY WOULD! First off - I wanted to say that we had an EXCELLENT experience with our sales guy Mike! He was an awesome guy and has done literally everything he could to help us out! However, we have had the WORST experience here and I will never go back, especially not to their service department. My fiancé and I both got a used 2015 Jeep Renegade and we both understand the concept of used vehicles. First time that the check engine light came on was a week after we got it and we took it in, and they “took care” of it. A few weeks later, light went off again. This time, we had to pay to have it fixed. Once more, I get used vehicles are used and can have issues. HOWEVER, 2-3 MORE TIMES to the dealership because the engine light turns on and they continuously tell us it’s a whole new issue and they “took care of it”. My fiancé took the vehicle to a different mechanic and they mentioned it was the transmission going out. When we contacted our sales guy, he told us we could trade it in or get it completely checked out to see what the actual issue was. But - this was almost 2 months after we received it and we still haven’t received our registration so we could even do the trade in?! Apparently the dealership didn’t send in the title to our county yet and the registration was still under the ORIGINAL OWNERS NAME!! Knowing this, they offered to do the diagnostic “free of-charge” and found out the issues. The used sales department offered to pay $400 of the $700 bill and we figured everything was good. ONE WEEK LATER - and now the engine light popped back on! I absolutely am frustrated and would not recommend this dealership. I have had zero issues with my Chevy Malibu I bought - however, this Jeep has already caused us to pay $900 in something that should have been fixed the first time around. We are now taking our service elsewhere because this is completely ridiculous. I just want to mention that I appreciate Mike - he has been so tolerant and amazing during this whole process. But unfortunately, his good service isn’t going to fix our vehicle. Not to mention that we have driven back and forth to the service department with a vehicle that could potential break down just for them to turn us away after they say we can come in “first thing” but then tell us we need to make an appointment. Absolute garbage.

Customer Service 2

Buying Process 5

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Elizabeth Cabral

Reviewed by Aaron, Cyle, Anthony, Nic in Waukee IAMay 06, 2021

I bought my daughters 2010 HS 250 Lexus for her 16th birthday. Nic and the management team were outstanding! They made it such a wonderful experience that when they brought it out all washed up and detailed she cried she was so happy. Being an older car, over the last few months there were some little details that needed attention and the service team went above and beyond to make it perfect. Aaron, Cyle and Anthony were outstanding I can’t say enough about how pleased we are with the Deery team!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

ONE HAPPY JEEP WRANGLER OWNER THANKS TO ADEL

Reviewed by Shane in Severn, MDApril 05, 2017

ONE HAPPY JEEP WRANGLER OWNER THANKS TO ADEL CHRYSLER. This review will help those doing their research prior to even making contact with a dealership. We all know that dreadful feeling of how the sales representative will begin calling you or emailing you nonstop to get you to buy a vehicle from them. I took a chance with Adel without finding the review I needed because I was in the search of a specific Jeep Wrangler and they had it in stock. I reached out to them after their closing hours and the very next morning I received an email from Katelyn providing her assistance with further details about the Jeep. I almost forgot to mention, I am working in Maryland therefore I had no way to go and inspect the car or see anyone face to face to try and work out a better price. It was all done with Katelyn which let me tell you is AMAZING. She will answer every single question you may have. Makes you feel absolutely no pressure. Listens to all your inquiries. Extremely professional. And most importantly there were no games involved. I lucked out working with Katelyn and in all honesty if I have to recommend a dealership to go through, because of how painless it was, I would recommend Adel. As far as the Finance Manager I had the pleasure of working with Michael. He is just as professional and extremely helpful. I had all my paperwork taken care of by him and overnighted to MD to help the process go as smoothly as possible. I would like to thank Katelyn and Michael for their amazing customer service from the proud 75th Anniversary Edition Jeep Wrangler owner. If you want the same service I would highly recommend to specifically ask to work with Katelyn and Michael. Even if they are busy, trust me it’s worth the wait. They will get you what you want.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

About Deery Brothers Chrysler Dodge Jeep Ram of Waukee

Deery Brothers of Waukee is metropolitan Des Moines's newest dealership. With Iowa's only Jeep exclusive showroom and state of the art service center, our dealership is committed to giving you the best customer value and experience in the industry. Our values are committed to customer satisfaction. These values are delivered by employees that are committed to friendliness, respect, efficient use of technology and creating a family atmosphere that builds customer and employee loyalty.

If we do not have the exact vehicle that meets your needs, we can locate it and have it on premise in a short amount of time!

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