Turpin Dodge Chrysler Jeep in Dubuque including address, phone, dealer reviews, directions, a map, inventory and more

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90 John F Kennedy Rd
Dubuque, IA 52002

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Sales: 563-583-5781

Used Cars: 563-583-5781

Reviews of Turpin Dodge Chrysler Jeep

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

163 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Knowledgeable Staff and courteous every time

Reviewed by Erica from Dubuque IowaJuly 23, 2022

Eric is always Very professional, polite, knowledgeable and efficient when it comes to my vehicle. The Turpin Staff always get me taken care of. I also appreciate the customer service Turpin provided by taking me to work when I dropped my vehicle off.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Eric was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Fantastic service

Reviewed by Billie from Freeport ILJuly 12, 2022

Your sales people went above and beyond with us and also helped with our grandchildren who were with us. Loved the dealership

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

Great sevice

Reviewed by Brandon from Dubuque, IAJuly 06, 2022

It was great! You got me in the day the leaked happened. Great service! Thank you. And have a great day.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Brandon and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Turpin Dodge Chrysler Jeep. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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