Twin City Dodge Chrysler Jeep RAM in Lafayette including address, phone, dealer reviews, directions, a map, inventory and more

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3838 E 38 St.
Lafayette, IN 47905

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Sales: 888-363-2910

Used Cars: 888-904-1025

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 7:30am – 1:00pm

Reviews of Twin City Dodge Chrysler Jeep RAM

Overall Rating:

3.6 (out of 5)

66% recommend this dealer

65 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Not as advertised

Reviewed by Rev.Joe from Sellersburg, INJune 01, 2022

Bought a vehicle May 2022. The buying experience itself was great; staff was attentive and responsive. During the test-drive they identified an issue with the parking brake and assured me it would be fixed before I drove the vehicle a few days later. The brake was not fixed—although I wouldn’t know that immediately. Within minutes of leaving the lot the seatbelt and airbag indicators turned on and dinged for 15 straight mins. It was 6:03pm when they turned on, so I couldn’t reach anyone due to them closing at 6pm. I left a message, emailed my salesman, and contacted a manager over the following week with zero reply. I’m left to fix these issue myself to ensure that the standard safety equipment works properly in the event of a crash. I’m stunned that these basic safety issues were not addressed by the dealership before putting me on the road. They advertised the Jeep having a soft top and floor mats. The hardtop was installed and I was assured the soft top was complete in the back of the vehicle. When I got home and unpacked the back, not only was there no hardware, but the frame pieces were broken—so no way to install the soft top without spending a few hundred dollars. No floor mats either. I contacted multiple people to inquire about this—no response as of a couple of weeks later. Very disappointed with Twin City. False advertising, either dishonest or incompetent service team, and no effort to even communicate guidance for how to address a dangerous vehicle by staff and management. I would look elsewhere to buy a used vehicle.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Bought a vehicle May 2022.

Reviewed by Rev.Joe June 01, 2022

Bought a vehicle May 2022. The buying experience itself was great; staff was attentive and responsive. During the test-drive they identified an issue with the parking brake and assured me it would be fixed before I drove the vehicle a few days later. The brake was not fixed—although I wouldn’t know that immediately. Within minutes of leaving the lot the seatbelt and airbag indicators turned on and dinged for 15 straight mins. It was 6:03pm when they turned on, so I couldn’t reach anyone due to them closing at 6pm. I left a message, emailed my salesman, and contacted a manager over the following week with zero reply. I’m left to fix these issue myself to ensure that the standard safety equipment works properly in the event of a crash. I’m stunned that these basic safety issues were not addressed by the dealership before putting me on the road. They advertised the Jeep having a soft top and floor mats. The hardtop was installed and I was assured the soft top was complete in the back of the vehicle. When I got home and unpacked the back, not only was there no hardware, but the frame pieces were broken—so no way to install the soft top without spending a few hundred dollars. No floor mats either. I contacted multiple people to inquire about this—no response as of a couple of weeks later. Very disappointed with Twin City. False advertising, either dishonest or incompetent service team, and no effort to even communicate guidance for how to address a dangerous vehicle by staff and management. I would look elsewhere to buy a used vehicle.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very nice Dealership in Lafayette indian my name is

Reviewed by Ethanflynn35May 06, 2022

Very nice Dealership in Lafayette indian my name is Ethan Ryan Flynn I am 20

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Twin City Dodge Chrysler Jeep RAM

Twin City has been serving customers throughout Mid-North Indiana and beyond since 1974. We're a family owned dealership with three generations of tradition. An affordable quality vehicle can be tough to find. Our sales and finance team work together to provide you with the automobile you desire at a price you can afford. Search our inventory and chat online with our team.

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