1130 Auffenberg Avenue
O Fallon, IL 62269

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Sales: 866-305-5530

Used Cars: 618-537-5111

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 1:00pm

Reviews of Auffenberg Auto Mall

Overall Rating:

4.6 (out of 5)

88% recommend this dealer

1270 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Joshua Merrifield was great with helping my son buy his

Reviewed by FLASH15BIAGIFebruary 05, 2026

Joshua Merrifield was great with helping my son buy his first car. Exceptional sales person

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Great inventory, frustrating buying experience.

Reviewed by PUREROMANCESTLFebruary 04, 2026

Great inventory, frustrating buying experience. The dealership has a great selection of vehicles and plenty of inventory to choose from. Unfortunately, the purchasing process took about 6 hours, which was far longer than expected. The advertised price ended up being $2,000 higher because I didn’t qualify for the listed discounts, which was disappointing and not very transparent upfront. There were also way too many phone calls and texts from the salesperson, even after I had already made contact. I also felt significant pressure to purchase a warranty that I did not want. The hard push for expensive warranties actually made me question the quality of the vehicle and almost caused me to back out of the deal altogether. Overall, good cars, but the sales process felt overly aggressive and exhausting.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Jason was an absolute wonderful salesman.

Reviewed by JT.CREW91February 04, 2026

Jason was an absolute wonderful salesman. Normally my husband deals with this stuff.. I have a very strong aversion to high pressure salespersons and truly don’t like car shopping for this very reason. I spent 9 hours at Auffenberg VW that day and will say NOT once did Jason or the floor manager treat me with anything but patience, kindness & respect. Zero pressure, from either of them and I have a beautiful new car. Definitely ask for to Jason.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Auffenberg Auto Mall

We're Auffenberg Dealer Group located in O'Fallon and Belleville and we offer one of the largest new and pre-owned vehicle selections in the Illinois St. Louis Metro East area. Ford Hyundai Kia Nissan Mazda Volkswagen and our Pre-Owned Superstore in O'Fallon with our Auffenberg Ford Belleville store in Belleville. Combined our lots carry nearly every new and used make and model car truck SUV and van available for the Collinsville Alton Edwardsville Highland Scott Air Force Base Mount Vernon Mascoutah Millstadt Fairview Heights St. Charles Saint Louis City and St. Louis County area.

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