River Front Chrysler Jeep Dodge RAM

In November 2018, I purchased a new Chrysler Pacifica with only 71 miles on the odometer. I was unaware that there had been an accident on the lot and assumed that the vehicle was brand new and had never been in a repair shop. However, I am currently attempting to sell the car, and as we utilize Carfax, I discovered that there was damage three months prior to my purchase in August 2018. The damage was extensive and ranged from moderate to severe, affecting various areas of the vehicle. I contacted the manager, who informed me that there had been a hail storm and that the damage was below a certain threshold. He was advised by his legal representative that he was not obligated to disclose the damage to customers as a defective vehicle. However, he was required to report the damage to Carfax. I strongly advise against purchasing from this dealership.

Good customer service, especially from Anthony Pascante, who was the one who helped me and was very kind to me.😊

I bought a Gladiator from this dealership 1 week ago and gave the salesperson 8's and 9's. Yesterday I was waiting at the service dept for some parts nto be put on the truck when the sales manager, Dave Semp came charging at me. In his hnds was the printout of my review and he was livid. He kept shaking the paper in my face saying that he had told me to only give 10's. I tried to explain to him the reasoning behind the numbers, but he kept shutting me down. Kept talking at me and repeating over and over how he told me to only give tens. he eventually stormed off. This while in the waiting area in front of other customers. I will never take my Jeep there to be serviced.