11300 W US HWY 20
Galena, IL 61036
Sales: 815-402-2032
Used Cars: 815-402-2031
Sales Department
Sun | Closed |
Mon | 9:00am – 6:00pm |
Tue | 9:00am – 6:00pm |
Wed | 9:00am – 6:00pm |
Thu | 9:00am – 6:00pm |
Fri | 9:00am – 6:00pm |
Sat | 9:00am – 3:00pm |
Service Department
Sun | Closed |
Mon | 7:30am – 5:00pm |
Tue | 7:30am – 5:00pm |
Wed | 7:30am – 5:00pm |
Thu | 7:30am – 5:00pm |
Fri | 7:30am – 5:00pm |
Sat | 7:30am – 12:00pm |
See all dealerships near Galena, IL that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
2.8 (out of 5)
55% recommend this dealer
20 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Jeep sold with several issues
Purchased a jeep but could not pick up when paperwork was signed because it still was in the shop getting the inspection and repairs done. 3 weeks later picked it up and brought it home. There is no way they had it inspected. The battery was bad, power steering steering fluid pouring out of it, tons of engine lights on, 4 wheel drive didn't work and front drive shaft missing. Reported the issues and they were to get me a loaner and repair mine properly. 3 weeks later they finally brought a loaner and picked my jeep up. "Fixed it" and returned it. As soon as they pull in he driveway we could already see the power steering fluid pouring out of it still. Called and they told me to take it to a local shop get an estimate and they would pay for the repairs. Sent the estimate and now they want to order the parts and send them to a local shop and pay someone for labor only. Today the death wobble started and now after only having the jeep for 2 months all the front suspension needs replaced. Worst company ever selling crap vehicles .
Maximum rating = 5
Quick and Easy
Bought certified Jeep from Alex and Terry, all tech features hooked and ready at time of sale, no xx gave me best price within 2 hour drive, highly recommend
Maximum rating = 5
JUST VERY BAD ALL THE WAY AROUND
I drove from Iowa with my trade in, and wanted to purchase a Jeep…got very bad treatment, had a VERY BAD experience and was sold a Jeep that ended up having no spare tire, floor mats, had broken glass inside it, etc. To add to this experience this Wrangler was a 🍋 LEMON! Amazingly they stopped returning any calls from me, and would not give me any help…
Maximum rating = 5
Galena Chrysler year after year has proven to be the area's top Chrysler Dodge and Jeep dealership thanks to our loyal customer following and relying on the high standards our dealership has built its name on.
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