J. & K. Mitchell, Inc. in Casey including address, phone, dealer reviews, directions, a map, inventory and more

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308 N Central St
Casey, IL 62420

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Sales: 217-253-8774

Used Cars: 217-728-1319

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 1:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 12:00pm

Reviews of J. & K. Mitchell, Inc.

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3 (out of 5)

2 out of 4 people said they would recommend this dealer

1 (out of 5)

BEWARE!

Reviewed by Ashlynn in GreenupJune 11, 2021

Bought what thought was nice used vehicle. Looked nice. Drove nice. Told us needed brakes at some point. 9 days in one of tires flew off. Lucky wasn't hurt. Upon further inspection almost all lugnuts were stripped and loose and couple even missing. When confronted them they gave all sorts of excuses why they weren't liable. The main one being that we had appointment scheduled for brakes for them to put on a week after Incident and because we knew needed brakes that someone else must of taken tires off to find that out when they were ones that originally told us. Don't think we would ever get even an ounce of gratitude from them unless we hire a lawyer besides the salesman troy just saying I'm sorry that happened. If do buy from them DO NOT trust them saying it's had a full point inspection and make xxxx sure you inspect it well yourself. Not happy one bit!!!!!!!!!!;!

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Awesome Sells Department

Reviewed by Ken in Greenup ILJanuary 04, 2021

Very low pressure sells which is exactly what I like I had a number I wanted for my trade and that is exactly what they gave me .

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

I would never shop at this place

Reviewed by Phil in RobinsonNovember 10, 2020

I called at 8: 15 a.M. And the sales people don't get in until 8: 30. I asked if I could be helped by somebody and the lady was very rude on the phone.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

About J. & K. Mitchell, Inc.

J&K Mitchell is well known as the Friendliest Dealer around. Located in Casey, IL, we are a family owned and operated dealership.

We carry new Chrysler, Dodge, RAM, Jeep, Chevrolet, and Buick models and a huge selection of pre-owned vehicles and RV's of all makes and models.

For the best car buying experience anywhere, give us a call today.

Ready to buy? Get a price quote before visiting the dealership.

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