University CDJR in Rome including address, phone, dealer reviews, directions, a map, inventory and more

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2500 New Calhoun Hwy NE
Rome, GA 30161

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of University CDJR

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.1 (out of 5)

29 out of 37 people said they would recommend this dealer

1 (out of 5)

Customer Service

Reviewed by Ethan M. in Calhoun, GaMay 21, 2021

They have the worst customer service of any dealership I have ever visited. I purchased my 2017 Ram from them a few years ago, and wanted to stay loyal so I scheduled a test drive for a 2021 Ram. When I arrived at the dealership, I was informed that the manager’s daughter took the truck and he was not going to make her bring it back. Then they tried selling me a used 2020 Ram, which I considered until they told me to call the bank I wanted to finance it through. I asked the salesperson, “what is the finance manager’s job?” I left the dealership and went to a different one in Atlanta and got the truck I wanted. I have tried to get in touch with the finance manager for two weeks now concerning my GAP refund and he will not return my calls. I advise everyone not to deal with University Chrysler Dodge Jeep Ram. Update: The dealership now has my phone number blocked so there is no way for me to contact them to get my refund.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Thank you

Reviewed by Shelbie fowler in Rome gaJuly 19, 2018

Very friendly I love the new car and I big enough for my family !! Veryone treated us so well highly recommend them !! Now we can ride a nice car that fits everyone

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Good Experience

Reviewed by JB in Acworth, GAMarch 18, 2016

These guys really helped me with the purchase of my sons truck. They were friendly from the moment I came in. I found a similar truck on cars.com that ended up not working for us but they had great other options that ended up suiting our needs. I appreciate everything they did for us.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

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