Greenway Chrysler Dodge Jeep Ram of Rome

Worst service experience ever. My first visit the van would not start I thought it might be the battery. They said the engine light was on which is false, they kept the van for about three weeks. They said the head needed replaced because of a misfire, but that was not the issue I took it in for. I picked the van up on a Friday and the next day it would not start same issue. I jumped the car off took it to Goodyear they replaced the battery and the auxiliary battery. Now I have this burning smell in the Cab took it to the Dealership a second time since they worked on the engine, I thought there may be an oil leak. They said the left bank oil control valve leaking and they replaced it. Picked up the van and the burning oil smell is still there. I will not be going back to this dealership for service. The other thing is all dealerships I have been to; they bring your car up to you when you are there to pick it up. At this dealership the Service writer just hands you the keys and says your car is there in the lot. Poor customer service and fabricating issues so they can charge more. It was under warranty but still they replaced parts on the engine and now I have a completely different issue than I took the van in for in the first place.

Purchased a used truck from them and am very pleased with the fair price and the way I was treated

Bought a used truck from dealer. Price was to be 540 per month. Dealer added other charges and I was unaware when I signed on a computer signature pad. Did not get a copy of contract or bill of sale. Returned to dealership and they said they couldn't pull it up and red flags went off in my head. Called the credit union and found the price per month was 628 per month. Seems as the dealer added a service contract to the deal. Tried to stop the transaction but was unable to for I had possession of the truck. FRAUD.