2473 Pleasant Hill Rd
Duluth, GA 30096

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Sales: 855-561-6338

Used Cars: 855-796-5909

Hours Toggle

Sales Department

Sun 12:00pm – 7:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 12:00pm – 9:00pm
Sat 9:00am – 10:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Overall Rating:

4.8 (out of 5)

85% recommend this dealer

7157 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

It was such a pleasure buying his vehicle from Sydney and

Reviewed by KBosi02January 02, 2026

It was such a pleasure buying his vehicle from Sydney and the rest of the crew. Bought us a 2025 grand Cherokee Limited all I can say is a great deal and a great place to shop. Thank you, Sydney and the crew

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Sydney Barker is delighted to welcome you to the Jeep family! Congratulations on your new Grand Cherokee!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

This dealership perfectly demonstrates why people dread

Reviewed by alliek from atlanta georgia December 27, 2025

This dealership perfectly demonstrates why people dread car shopping. I was presented with a worksheet showing a Wrangler Sahara priced north of $55k, padded with add-ons I didn’t request, and lease payments pushing $700–$800/month. Financing worked out to roughly $1,000/month over 6 years. No competitive pricing. No explanation. Just “this is the deal.” When a Wrangler costs as much as a luxury SUV and no one can explain why, it’s time to leave — which I did. Plenty of other dealers manage to sell Jeeps without insulting their customers’ intelligence

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hello Allie! We truly hate that your experience with us was not in line with your expectations. If we did not explain the dynamics of how your payments landed where they did, then we absolutely need to work on that with our team. Lenders base their decisions based on a number of factors including collateral, credit background, and personal background information. Unfortunately, we do not set the rates and terms of loan--the banks do. We would be happy to give you a better explanation of how your payments were calculated. Please feel free to reach out any time, and we will be glad to better explain this!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Josie me ayudó con la compra de mi primer carro un

Reviewed by Saidia from Lagrange gaDecember 20, 2025

Josie me ayudó con la compra de mi primer carro un Rubicon Estoy feliz el mejor servicio al cliente

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

¡Nos alegra saber que pudimos hacer de la compra de su carro una grata experiencia!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Rick Hendrick Chrysler Dodge Jeep RAM Duluth

From the sparkling new to the tried-and-true used vehicles in our lineup the aesthetic experts over in our service center and body shop to our enthusiastic rate-reducers in financing there's no shortage of things to love at Rick Hendrick Chrysler Dodge Jeep. We know your time is valuable so let us do all the hard work for you; superb service and friendly folks are what you'll find here at 2473 Pleasant Hill Rd in Duluth Georgia.

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