James O'Neal Chrysler Dodge Jeep RAM

After a poor judgement call by my 74 year old mother on purchasing a vehicle here, I negotiated a return. The manager agreed to a 1200.00 loss on our end which I agreed to. My mother returned the vehicle and neglected to read the fine print. They stole 4000.00 from her at that point. Crooks.

Buyer Beware, the General Manager Cody Jeffers word means absolutely nothing. Told me nearly a month ago he would have “his dent guy” repair damage to my car that was caused in their detail shop. He even said he would send the guy to my place of work to make it more convenient for me. Now he avoids my phone calls, will not return my messages, no follow up. Nothing. Buyer Beware, these are the type of Ethics (or the lack thereof) your dealing with.

I spent 6 months shopping for the best deal on a very specific vehicle to purchase. I changed my search accidentally and stumbled onto a dealer that was very far away from me (600 miles). I was doubtful that it would work out, seeing that I needed to the entire process via email/phone and have a solid trust in the vehicle prior to committing to a drive down and back. The sales person at this dealership was extremely communicative with me, and handled dozens of emails and phone calls over a three day period going over every detail of the truck, sending me any info I needed and when he was not available, another person was happy to step in and help me. We were able to work out a great price for their truck, work on getting a good price for my trade in and commit that the truck would be there after my 9 hour drive. Everything worked out perfectly and if I lived in that area, I would certainly be giving them my business in the future. I would gladly recommend them to anyone else that is looking for the right vehicle at the right price.