Jerry Ulm Dodge Chrysler RAM in Tampa including address, phone, dealer reviews, directions, a map, inventory and more

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2966 N Dale Mabry Hwy
Tampa, FL 33607

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Sales: 888-392-6703

Used Cars: 888-398-1677

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 9:00pm
Tue 7:00am – 9:00pm
Wed 7:00am – 9:00pm
Thu 7:00am – 9:00pm
Fri 7:00am – 9:00pm
Sat 7:00am – 5:00pm

Reviews of Jerry Ulm Dodge Chrysler RAM

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

2.4 (out of 5)

5 out of 16 people said they would recommend this dealer

1 (out of 5)

Dealership Experience

Reviewed by djselsjds in LAOctober 23, 2020

If you're smart, you'll go somewhere else. I'd give them a -5 rating if I could. This was probably the worst experience I've ever had. Found a truck and worked out a price. Salesman was pretty nice as salesman go. We were working the deal on Thursday and finalized it Friday afternoon - trying to finish up before my Texas bank closed for the day. Paper work sent to me was wrong. They said it was the fault of the title company they work with. I tried to reach the title company but no one answered and then they closed till Monday. I was not going to sign a purchase agreement with screwed up numbers. I put a $1000 deposit on the truck and said I would be in Tampa first thing Monday to finalize the deal and pick up the truck. They said that was fine, multiple times. (I have every text conversation saved.) The salesman SWORE repeatedly (have those text messages too) that the truck was safe till Monday. Did they put a SOLD tag on the windshield? No! Did they pull it off the main lot? No! Did they remove it from their online inventory? No! Did they lock up the keys so no one else could access it? No! They did none of that. Either they are lazy or stupid or both. The fact is, they don't care about the customer! I received a text message from the salesman on Saturday afternoon saying he needed to talk to me. In my heart, I knew the truck was gone. When I finally spoke with him, he told me that someone came into the dealership that morning and bought the truck. They were full of lame excuses. One of the sales managers said he would make some calls and try to find a replacement truck for me but then radio silent for the next 3 weeks. Left message after message with no response. VERY UNPROFESSIONAL!! They don't care who they sell to. All they care about is the sale. My advice to you is to run far, far away from this dealership!! They cannot be trusted. Don't get caught up in their web of lies and incompetence. BUYER BEWARE!!!

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

MISLEADING ADVERTISED PRICES

Reviewed by Jose Jaimes in Orlando, FLJune 02, 2020

They put every available discount of their advertised price, WHAT A SCAM! You call, give them all your personal information, wait a day or two for them to get back to you and they come back with an offer $4000 - $7000 higher. Who the xxxx is a Student, Realtor, first Responder, Veteran to qualify for ALL THE REBATES!!?? It surprises me that in this day and time there are dealers who still fry to scam and deceive people like this. PRICES ARE TOO GOOD TO BE TRUE.

Customer Service 3

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

The best dealership I town

Reviewed by Cassie in Tampa FlFebruary 22, 2017

The staff was nice and very helpful. Jerry Ulm is very personable and sweet. They made the car buying process easy. I will definitely return to buy my next car. Special thanks you to Yazzy for making this process a pleasure

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Jerry Ulm Dodge Chrysler RAM

Jerry Ulm Chrysler, Dodge, Jeep, Ram is family owned and operated, proudly connected to the community we share here in Tampa, FL. We take special pride in creating positive customer experiences (which is why our slogan has always been ?We Treat You Like Family?). Our experienced and committed sales team take great care in honoring that mission statement, set forth by the Ulm Family over 20 years ago.

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