6171 Pensacola Blvd
Pensacola, FL 32505

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Sales: 850-476-9078

Used Cars: 850-476-9078

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:30pm

Reviews of Hill-Kelly Dodge Chrysler Jeep RAM

Overall Rating:

4.1 (out of 5)

92% recommend this dealer

1639 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Went to Hill Kelly Dodge Chrysler to buy a Jeep Rubicon

Reviewed by ryansansom88October 15, 2025

Went to Hill Kelly Dodge Chrysler to buy a Jeep Rubicon X. Did all my research and I finally found it went in to go purchase it and everything was going great. The salesman was Eddie. He seemed like he really cared and was helping me and answering all my questions. One of the last big questions is I asked if it had 35 inch tires like it says from the factory, he assured me and my wife that it did weeks later I found out that it didn’t. It only had 32s thinking it was a mistake went back in, hoping that he could give me my 35 inch tires. He now was no longer professional, very rude and called me a liar saying that he never said that now that he had his sale and made his commission he no longer cared about me even though I bought two cars spending $80,000 then when I asked to speak to his manager, his manager didn’t even have the xxxxx to come and talk to me, Eddie was just another crook selling cars and saying whatever I wanted to hear to get his money and the manager allows their salesman to be crooks like this and don’t even come and talk to the customers I would never buy anything from this dealership ever again and especially not from Eddie unless you want to be ripped off.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Ryan - thank you for taking the time to speak with me and our Sales Manager, Rusty, yesterday and allowing us the opportunity to clarify the situation regarding your concern about the tires. As discussed, tire swaps before or after a sale do involve additional costs, and our team is happy to assist with pricing if you're still interested. We’re glad you felt heard and appreciated the follow-up; our goal is always to provide transparent and respectful service, and we value your feedback as part of that commitment. Respectfully, Brandy Pastor - Customer Advocate Manager - 850-696-1497

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Janet Haber was the deliver of bad news for us.

Reviewed by rkrakes2October 08, 2025

Janet Haber was the deliver of bad news for us. Her personality and comforting smile made our 2022 Ram repair bill for fuel injector a little more bearable. Janet has the right personality for her job. We give Ja ey 5 stars.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your experience with Janet! We are so happy that she provided such thoughtful & caring service. Please don't hesitate to reach out if our Hill-Kelly Dodge Chrysler Jeep team can assist you again in the future!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Port denise they dont know how to may thete customer

Reviewed by Vegaduarte.021September 05, 2025

Port denise they dont know how to may thete customer happy dont get a refund from them cuz im having trouble getting I no my money back

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We sincerely apologize for your experience. We are unfortunately unable to locate your information due to the lack of details in this review. Please contact me at your earliest convenience to discuss your concerns. Respectfully, Brandy Pastor - Customer Advocate Manager 850-696-1497.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Hill-Kelly Dodge Chrysler Jeep RAM

Hill-Kelly Dodge Chrysler Jeep Ram will take the time to get to know what you want and work with you to ensure that's exactly what you have when you leave. That holds just as true for used car customers as it does for new Chrysler Dodge Jeep or RAM customers.
Hill-Kelly Dodge Chrysler Jeep Ram also boasts a state-of-the-art auto repair shop where our highly skilled team of technicians perform routine maintenance as well as other car services such as auto-glass repairs transmission repairs and wheel repairs.
To learn more about Hill-Kelly Dodge Chrysler Jeep Rams impressive inventory and rave-worthy service contact us today!

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