Okeechobee Dodge Chrysler Jeep RAM

Fast and efficient. The staff is friendly, answering all my questions. I know I’m going to get great service on my vehicles.

We had our car towed in for repairs and Cheryl was our service.gal...she said they didn’t have the parts and didn’t know when they could get them..we found some of the parts and she said she would get the rest by Monday...we took ours in Monday morning and she said the parts were there and they would get right on it...by Monday afternoon after several calls and no response she finally told us they got the wrong parts, but they finally had them..we got a text from her on Wednesday morning and said the car would be done as soon was it was test driven and she would let us know...at noon we just went in to pick it up and it was her day off...she had been lying to us all along,..the car had been finished on Tuesday..which we had made several calls that afternoon with no response..Dwayne Tanner took over Wednesday and he was very nice and solved our problems..after we left we got a text from Cheryl telling us our car was done...if she told us several lies who would want her as a service representative.

Wow I stopped by on Saturday because the seat moved forward and would not go back enough to drive Service just closed and I was stuck and in a panic The first person that came out to help asked my problem I told him and he said what years is this a 2018? I said no 2021 he asked how many miles and I realized he only wanted to sell me a new jeep!!! What the heck Worst customer service ever Then Jason Paraons walked out and asked what was going on By then, I was almost in tears trying to figure out how I was going to get home He took a look, and said wait while I look online to see if I can help 5 minutes later he appears with a screw driver, fixed my seat and I could not stop thanking this kind soul enough while the sales person was not a nice man, I was so impressed with Jason that I would give him 10’stars if I could. Because of Jason, I will buy my next car there if he is still around And I don’t even know if he is a sales person! Thank you Jason for saving this old lady