Dodge, Jeep and Chrysler
New Car Dealership in Lake City, FL
Overall Rating
1.8/5
Read dealer reviews
Car shopping and happiness have one thing in common: Lake City Chrysler Dodge Jeep RAM (CDJR). When you shop with us, we have a staff of professionals who are dedicated to making sure you leave our dealership satisfied. If you're in the market for a new vehicle, our inventory is stocked with a wide variety of different makes and models of both the new and used variety. We offer several products and services in our Parts and Service department, and our finance team takes the stress out of the buying process.
Our certified mechanics know how to keep your new Dodge, Jeep or Chrysler fine tuned and safe. So if you are in Lake City or the surrounding area, check out Lake City Chrysler Dodge Jeep Ram!
Lake City Chrysler Dodge Jeep Ram Reviews
Overall Rating
1.8/5
1 out of 5 people recommended this dealer
Unhappy with service department!!
Reviewed by Fortner
in Lake City, FL
February 24, 2021
Great sales department! As of Feb., 2021 my Wrangler is 2 years old. Having a slight problem I made an appointment for several days ahead (almost a week). I arrived for my 10:00 AM appointment only to be told they were running 3 hours behind! How are you 3 hours behind when you've been open for 2 hours?? Very disappointed as I have been a customer for quite some time!
Not a good experience
Reviewed by Jessica
in Lake city Florida
May 04, 2020
Came to this lot due to my boyfriends old classmate working here and asked we try his place first before anywhere else when looking for a truck but little did we know he wasn’t there from the beginning and hadn’t been all week prior to setting us up an appointment. We get there and start working with another guy giving it a shot experience was great then but once paperwork was signed a major scratch was on the truck that wasn’t there prior to us signing paperwork. Not sure if a worker did this by mistake or who but it happened while we were signing papers. From here it just went down hill we had to chase down ppl contact multiple supervisors etc to get the truck scheduled to be fixed, then the truck wasn’t detailed like we were told it was full of dog hair under the seat and the tank was never filled as promised. Once we met up a week later to drop the truck off to get everything done that was promised we were given a rental until it was done. Fast forward a week and we go to get our vehicle look at the paint job it has a run in it but the truck has been detailed for the most part. We try talking to the manager Bruce about the run he ignores the statement pretty much. We get home with the vehicle to clean it up more than what was done and we find marijuana pieces all over the center console in the cubby part that wasn’t there when we drop the vehicle off and none of us smoke so there shouldn’t b something like that in our truck anyways also there was sticky stuff all over the cup holder it looked like in that section they had a party in our truck. Idk if this was the worker who came and got the truck or the people they allow paint their vehicles for them but someone is wrong for this to top it all off my boyfriends change he had stashed in the change holder was completely empty where thy stole all the money out of it. I took pics of everything and have reached out to the gm multiple times and nothing back I will never shop here and have let my entire family and friends know to never come here because this dealership out ya thru more bs than any other one has. We’re not ones to complain but my god enough is enough hire new help ppl
THANKS FOR A OUTSTANDING SHOPPING EXPERIENCE
Reviewed by HAPPY DODGE RAM CUSTOMER
in GAINESVILLE,FLORIDA
April 09, 2018
It's a pleasure to work with an honest and professional staff like Charles Briggs & Ray Trimble and proud to do business w/ LAKE-CITY DODGE
