Galeana Chrysler Dodge Jeep Fiat RAM in Fort Myers including address, phone, dealer reviews, directions, a map, inventory and more

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14375 S Tamiami Trail
Fort Myers, FL 33912

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Sales Department

Sun 11:00am – 4:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Galeana Chrysler Dodge Jeep Fiat RAM

Overall Rating:

3.4 (out of 5)

61% recommend this dealer

64 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Awful People!

Reviewed by Annette from Fort Myers FLMay 25, 2022

They are refusing to fulfill my warranty for service because they want to charge extra fees not in the warranty, they said its $320 to check the 2 Maintenace lights on top of my deductible! I said no I have a warranty then they said $160. I said no the warranty said all I pay is the $100. I asked to see in paperwork the fees they wanted but they couldn't produce any I called my warranty office while there and they said I don't have to pay over the deductible, that they pay the diagnostic charge and if what's wrong isn't covered under warranty an I still want Galeana to repair the car anyway at that point they can charge for a diagnostic of the uncovered repair. The manager argued with me that that's not right. I was on the phone in front of them while I was there and told them as I was told that he can just talk to the company himself ask for Lorie and she would explain he refused! they said they were doing me a favor and would wave the fee my warranty company just told me I didnt have to pay?! They said to drop the car off because I had an appointment at 9 for service. The service manager said it would be done by the end of the day when I gave him the key. At 2:30 I asked if they at least knew what was wrong at this point the waiting room had filled and emptied twice! After 5 1/2 hours and he said you only scheduled to drop the car off not get it fixed! The same man that told me it would be done by the end of the day had a smerk on his face saying I scheduled just to drop the car off! Being a woman I told him just give me my keys, I will just have my dad come with back with me to get it fixed. He yell's at me saying I shouldn't have waited for the car to get fixed i should have left??? Then when I get the keys to leave he laughs and yells HAVE A NICE DAY. I yelled it back to him with a gesture demonstrating my feeling of his treatment of me!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.8 (out of 5)

Certified check is only for the money have it vhev

Reviewed by John Casey from Ft Myers , FloridaMay 28, 2021

After paying several hundred dollars for what they claim to be a thorough go through on the vehicle so it’s certified took delivery last Saturday 6 days ago my wife drove it home n when u got home she said there was a little yellow caution lite on I immediately drove the care it jerked hard to the right nearly causing a wreck I find that it’s a turn signal malfunction. For me I was more concerned about the being jerked into traffic . Called a friend he told me had to be front end he asked if I checked the tire pressure I said it has pressure warning so I doubt it but I checked on the door it says 39 psi all four where inflated at 30 the car has less than 9000 miles and the pressure warning wasn’t set up ever. I tried filling them a valve stem stuck so 30,000 cash later in 5 days two of which it sat it’s got a flat in my driveway , they replaced the valve stem n today I stopped to ask if they could replace the bulb n told them like the tires I don’t believe I got my several hundred dollar check up and the new car manager told me they checked all the safety things first both where safety issues almost killed me n I paid for much more than safety issues n didn’t get that! They told me they weren’t doing anything after he 10 minutes before they would ! Please watch your step! Lie cheat and steal !

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

2.0 (out of 5)

Horrible service

Reviewed by Swan from Fort myersJuly 29, 2020

Horrible customer service Do not believe anything you are told make sure you get it in writing they will try to Nicole and done you every time you turn your back

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 5

Maximum rating = 5

About Galeana Chrysler Dodge Jeep Fiat RAM

Are you in the market for a new car? You're in luck because the enthusiastic staff at Galeana Chrysler Dodge Jeep Ram is eager to guide you through our expansive new and pre-owned vehicle inventories. We can get you behind the wheel help you finance it and introduce you to current specials and promotions that save you money!

We also boast an impressive pre-owned inventory of late model Chrysler Dodge Jeep and Ram vehicles along with other manufacturers.

Ready to buy? Get a price quote before visiting the dealership.

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