15859 State Road 50
Clermont, FL 34711

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Sales: 866-500-9835

Used Cars: 866-500-9835

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun 10:30am – 5:00pm
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 7:30am – 5:00pm

Reviews of Napleton Clermont Chrysler Jeep Dodge RAM

Overall Rating:

3 (out of 5)

86% recommend this dealer

1024 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Took my vehicle in for service.

Reviewed by Rekova2September 04, 2025

Took my vehicle in for service. They charged over $950 to replace a wire (wire harness was a plug in type). Then added a 3% charge for putting it on a credit card. I will not go back for any service there.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for bringing this to our attention. We recognize that your experience did not meet expectations, and we take that feedback seriously. Insights like yours help us pinpoint where our service or processes fell short and drive the changes needed to improve. If you're open to sharing more details, we’d welcome the chance to investigate the issue and work toward a resolution. Our team is committed to addressing concerns thoroughly and rebuilding your trust in our organization.

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Very dishonest!

Reviewed by mdimmlerAugust 28, 2025

Very dishonest! I asked about a vehicle listed on their website and made an appointment to come in the next day. They called me in the morning to confirm, and even answered additional questions I had about the vehicle. When I arrived, they told me they sold it last night and it was no longer available. When I became upset and asked why they would call to confirm an appointment for a specific vehicle when they knew they sold it and waste my time, they tried to say “let’s try and talk this out like men” — I left and will never do business with them again. They should be avoided at all cost. Very dishonest dealership.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for taking the time to let us know about your experience. We recognize that we fell short, and that’s not the level of service we intend to deliver. Your feedback gives us the clarity we need to tighten our processes and address the issues you encountered. If you're open to further conversation, we’d welcome the chance to understand the situation better and work toward a resolution. Our team is here to help and earn back your confidence.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Found a car I wanted to see.

Reviewed by m.riley277June 26, 2025

Found a car I wanted to see. Called dealership spoke to Meagan. She said car was there. Told her I was driving one hour to see car. Drove one hour. When I arrived at the dealership car had been sold earlier in the morning 5 hours before i arrived. Do not trust this dealership. Bait you in and try to switch you to another car. Terrible business practices.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing your feedback with us. Even though some time has passed, we want you to know that your experience still matters. We're sorry to hear things didn't go as expected, and we truly regret any frustration caused. If there's ever an opportunity to make things right or assist you further, we're here and happy to help.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Napleton Clermont Chrysler Jeep Dodge RAM

Napleton Chrysler Dodge Jeep RAM is the only Dealership to offer GUARANTEED FINANCING no customer is refused financing.

Buying a new vehicle is a big decision which is why the staff at Napleton Clermont takes every measure to make the entire process as hassle-free and easy as possible. We have well maintained new and pre-owned inventories of the latest from Chrysler Dodge Jeep and RAM and most other makes and models.

We provide the same care to our customers in our finance service and parts departments as well.

We Look Forward To Serve You!

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