Cape Coral Chrysler Dodge Jeep Ram

Dropped car off for warranty work, forced to sign acknowledgment to pay for warranty work, that was ultimately covered under warranty. Was told by Bishoy he would follow up the day I dropped the car off. Never heard from him. I called, texted, reached out on multiple occasions over the next 48 hours with zero follow up. Finally drove back to the dealership the next day to see when I could get my vehicle back(needed it for work), was able to learn from a different advisor that the part was in, but no techs available to make the repairs. Finally got my vehicle back 3 days later with zero apologies or concerns from Bishoy about his lack of communication, follow up and not returning any calls or messages. I will never work with Bishoy as my advisor again. I was finally assisted by Emily and David and they were both great to work with.

Andy Turner was our sales person. He was knowledgeable and took care of all our questions and concerns. I would recommend that dealership and him personally as a sales person to everyone and anyone.

Horrible from the start The worst experience ever. I will never buy another car from your dealership