Greeley Chrysler Dodge Jeep RAM

I tried to call and deliver this message to a manager, but never received a call back. I would like the dealership servicing department to know that after taking my Jeep to them for a diagnostic on my AC and heating system, fully trusting that a dealership that specializes in jeeps could properly diagnose the issue, also putting faith in a CDJR company because my late husband was a salesman at the one in Cheyenne, I was truly disappointed. In total, the invoice that was given to me was $3200+. Proposed repairs included the replacement of a heater core, fixing a motor mount and the diagnostic charge for my five year-old jeep. As a single mom with limited resources, I declined services and got my Jeep back. They were generous to waive the diagnostic fee. I think that’s because they felt sorry for my issues with their Uber service. Long story short, I took it to a mechanic in Loveland, who replaced a fuse, and refused to charge me because it was such a simple fix. He took time to inspect the parts they said were needing repair and found that someone added a sealant that could eventually cause problems. Overall, this was a costly misdiagnosis, and I’m glad I was able to get a second opinion. I will not be doing business with this dealership again.

We had Teresa as our salesperson. She’s friendly, knowledgeable, it was a great experience!

I have a Dodge ram diesel that takes 12 quarts of oil. I wanted Mobil 1 synthetic oil. I can buy a gallon of my preferred oil at a part store for $35. They were going to charge me $18 a quart and $305 for the oil change. What a rip off. They said $18 a quart was their cost. I know they get their oil from the same place I do, mark it up looks like 100 percent for their clients. I bought the oil myself and went to jiffy lube and saved over$100. I can't imagine the extravant charges for auto repair. Never going back!