16300 W Colfax Ave
Golden, CO 80401

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Sales: 888-822-5669

Used Cars: 888-843-7170

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Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Reviews of AutoNation Chrysler Jeep West

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

2090 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

We traded a vehicle from this dealership on January 1st,

Reviewed by Hai from Colorado January 05, 2026

We traded a vehicle from this dealership on January 1st, 2026 and the very next day the car would not start due to a dead battery. This issue occurred immediately after purchase, which already raised concerns about the inspection process. When we contacted the dealership, we were instructed to purchase a new battery out of pocket and were explicitly told we would be reimbursed. We followed their instructions in good faith and purchased the battery on Friday, only to be told reimbursement would be issued on Monday. Monday came — and suddenly the story changed. Now we’re being told the check will not be provided as promised, with no clear explanation or urgency to fix a problem that should never have been ours to begin with.This dealership has caused unnecessary stress, inconvenience, and wasted time over a problem they were responsible for. The lack of communication, accountability, and follow-through is unacceptable.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (303) 578-6104 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Jake was great!

Reviewed by Alexander Gschwend from Denver, CODecember 31, 2025

Jake was great! We enjoyed the entire sales process and are very happy with the car. We recommend them to anyone shopping for a new car.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello Alexander, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep West. Thanks for the recommendation, and have an amazing day!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

We had a wonderful experience.

Reviewed by kmidcapDecember 25, 2025

We had a wonderful experience. The jeep we wanted was in stock, and pulled right around.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hello, we are pleased to hear you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About AutoNation Chrysler Jeep West

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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