7455 Austin Bluffs Pkwy
Colorado Springs, CO 80923

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Sales: 719-329-7548

Used Cars: 719-329-7548

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 6:30am – 6:30pm
Tue 6:30am – 6:30pm
Wed 6:30am – 6:30pm
Thu 6:30am – 6:30pm
Fri 6:30am – 6:30pm
Sat 7:00am – 4:00pm

Reviews of Colorado Springs Dodge

Overall Rating:

2.5 (out of 5)

73% recommend this dealer

86 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Re: Never Trust a Smile

Reviewed by Mrs. Angelic Bully from Colorado Springs, COJuly 17, 2022

Title: Never Trust a Smile. This complaint is on the front desk girl name Kayleigh. My family took our 2018 Dodge Caravan to Dodge to get service 2 months ago 5/22. Kayleigh lied to us that we had to wait 30 days to get our extended warranty to cover the work. Also Kayleigh Never communicated with us as we told her to call but Kayleigh insisted on texting us about the status of our vehicle. Kayleigh is very passive aggressive, Lazy, and unprofessional. Also back on 1/4/22 This dealership doesn't respond to bad reviews, one stars, or unsatisfied customers. I had my 2013 Dodge Journey towed to this shop a week ago to get a fuel pump put in my car. Travis told us that they'll be done last week Friday, so yesterday 1/2/22 Monday, I decided to personally go up there to check on the status of my car and Travis told me that they Still haven't Started fixing my car then I told him don't even worry about it and that I'm about to have it towed to Dodge Perkins Motor City, so I had to pay for another tow plus I paid for a Rental car for All the time my car was held hostage at this shop. I knew something was fishy about this dealership because everytime I went in this place, I could Never find the person I was looking for and when you do speak to someone it feels like they listening to you but they don't really hear you with interest. So, I started reading all their reviews and I noticed that they always respond to the pretty reviews but the Real people that actually have problems and concerns this place is dismissive to them. I guess since my car is an older car that I didn't deserve the same amount of Fair treatment as the Newer vehicles huh? My experience was horrible and plus I'm out of pocket with 2 tows and a Rental car plus Travis or Andy didn't even bother to make it right or at least attempt to accommodate me for the inconvenience. Not a sorry or a simple My bad. Thus dealership acts with No integrity and they don't treat everyone Fair and Equal. I do Not recommend Anyone to do business here because it looks good on the outside but Nasty attitudes on the inside. I was going to buy a New vehicle here from Cody but Travis put a bad taste in my mouth. But at least they waved the diagnosis fee, so that's the least they could do. Thanks

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for sharing this information with us. As our valued customer, we truly appreciate your feedback. We strive to meet high expectations, and we're disappointed to hear that we missed the mark here. Please feel free to contact us at customerrelations@coloradospringsdodge.com or 844-301-3646 if you would like to discuss this matter further. Thank you for taking the time to reach out and we hope to work with you again in the future.

Overall Facilities 1

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

STAY AWAY FROM COLORADO SPRINGS DODGE

Reviewed by Annon from Colorado Springs, COJune 11, 2022

Stay away from this dealership at all costs. High pressure, high prices, no customer service whatsoever. They wouldn't even let me see the car until I was practically forced to discuss my credit and down payment. I swear they asked me 10 times in the first 5 minutes to fill out a credit report. Car dealers have a bad rep as it is, but these guys are the absolute worst, and I've purchased many vehicles in my life. STAY AWAY

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for sharing this information with us. As our valued customer, we truly appreciate your feedback. We strive to meet high expectations, and we're disappointed to hear that we missed the mark here. Please feel free to contact us at customerrelations@coloradospringsdodge.com or 844-301-3646 if you would like to discuss this matter further. Thank you for taking the time to reach out and we hope to work with you again in the future.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Kaylee is Amazing!

Reviewed by Eugene Springs from Colorado Springs, COMarch 30, 2022

KayleešŸ˜is AmazingšŸ˜˜ Best service ever. KayleešŸ˜answered All my questions plus she went over Everything thoroughly with me. KayleešŸ˜is Awesome! Thank you for your customer service

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Eugene, thank you for taking the time to share your experience working with Kaylee at Colorado Springs Dodge! We appreciate you as a customer!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Colorado Springs Dodge

At Colorado Springs Dodge we offer the largest inventory of new Dodge Cars and Ram Trucks in Colorado. Featuring the 2014 and 2015 Ram diesel trucks along with used cars trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Colorado Springs. Looking to do some preliminary research or are you ready to jump into a new vehicle? Call 719-329-7584 or stop by and ask for Kevin your Cars.com sales professional!

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