2727 S. Havana Street
Aurora, CO 80014

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Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Larry H. Miller Chrysler Dodge Ram FIAT Denver

Overall Rating:

4 (out of 5)

74% recommend this dealer

383 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Jason Nouzousky, and the entire Service Team at Larry H

Reviewed by csmac143September 17, 2025

Jason Nouzousky, and the entire Service Team at Larry H Miller Denver personifies professionalism. In a world where even the bare minimum is hardly normal, LHM is committed to going above and beyond for their customers. I appreciate Jason, and his team at LHM for their impeccable attention to detail, always going above and beyond with their level of service, and transparency. There are no other Service Centers/Dealerships I would rather continue to do business with than LHM Denver. Thank you for seeing me through this unexpected event, and being collaborative throughout the process.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your incredibly kind words! It is fantastic to hear that Jason Nouzousky and the entire service team personify professionalism and consistently go above and beyond for our customers. Your loyalty means a great deal to us, and we are grateful that you trust us with your business. We will be sure to share your feedback with Jason, Benny, Jon, and the rest of the team you mentioned. We look forward to continuing to earn your trust! - Bob Rausch, General Manager, (303) 636-2588

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

LHM had my car for 6 weeks for a warranty issue.

Reviewed by Lisa Walden from Aurora, COSeptember 13, 2025

LHM had my car for 6 weeks for a warranty issue. There did not seem to be any big rush to get the part since no profit would be made on the work completed. I had to repeatedly call to get updates and an elusive part was never in and couldn't be found. I was finally put through to Jeep/Chrysler Customer Care which actually made things worse. I was promised rental reimbursement by Customer Care and then was given a whole bait-n-switch dance and my out-of-pocket costs were not covered. It was a horrible, stressful, unnecessarily complicated experience and Customer Care is worthless. Locally, Jason was great to deal with and truly shouldered the weight of a manager and tried hard in customer service but 6 weeks without transportation for a warranty fix was a bit much and has left a bad taste in my mouth for the whole Jeep/Chrysler/Dodge/Ram/Fiat family. I will not purchase from any of these brands when my lease is up in 2026.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Dear Lisa, Thank you for continuing to share your experience. I want to sincerely apologize once again for the frustration and inconvenience you endured during the extended warranty repair of your vehicle. I recognize that having your car in the shop for six weeks without clear communication or reliable transportation is unacceptable, and we understand how deeply this impacted your perception of our dealership and the broader brand. As mentioned in our previous responses, we take your feedback seriously and have reviewed the situation thoroughly with our team. While our local staff, including Jason, worked hard to support you, it's clear that communication breakdowns and coordination with manufacturer support significantly contributed to the negative experience you described. We have addressed these issues internally and are continuing to work with Jeep/Chrysler Customer Care to advocate for better outcomes on behalf of our customers. We regret that your experience has led to such dissatisfaction, and we truly hope that you will reconsider your impression of our dealership in the future. If you ever decide to give us another opportunity, please don’t hesitate to contact me directly—I would personally ensure your concerns are addressed promptly and thoroughly. Wishing you all the best moving forward, Robert Rausch General Manager Larry H. Miller Chrysler Dodge Ram FIAT Denver Direct: (303) 636-2588 rrausch@asburyauto.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

LHM had my car for 6 weeks for a warranty issue.

Reviewed by lisaw812September 13, 2025

LHM had my car for 6 weeks for a warranty issue. There did not seem to be any big rush to get the part since no profit would be made on the work completed. I had to repeatedly call to get updates and an elusive part was never in and couldn't be found. I was finally put through to Jeep/Chrysler Customer Care which actually made things worse. I was promised rental reimbursement by Customer Care and then was given a whole bait-n-switch dance and my out-of-pocket costs were not covered. It was a horrible, stressful, unnecessarily complicated experience and Customer Care is worthless. Locally, Jason was great to deal with and truly shouldered the weight of a manager and tried hard in customer service but 6 weeks without transportation for a warranty fix was a bit much and has left a bad taste in my mouth for the whole Jeep/Chrysler/Dodge/Ram/Fiat family. Not even a courtesy car wash when I finally did get my vehicle back. SIX weeks on the lot in the elements and not even cleaned when I got it back. Disappointing - it's the little things that make a difference. I will not purchase from any of these brands when my lease is up in 2026.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Dear Ms. Walden, Thank you for taking the time to share your recent experience with us. I want to sincerely apologize for the frustration and inconvenience you faced during your warranty repair process. Six weeks without your vehicle, particularly under warranty circumstances, is unacceptable and understandably upsetting. We are deeply sorry that our communication fell short and that you did not receive the updates, support, or follow-through you deserved. That is not the standard of service we aim to provide, and we take your feedback seriously. I do want to recognize your kind words about Jason—I'm grateful he made a positive impact despite the overall situation, and I'll be sure to share your feedback with him and our team. While we cannot undo the difficulties you've encountered, I would welcome the opportunity to speak with you directly and learn more about how we can make things right. If you're open to it, please feel free to contact me at (303) 636-2588 We value your business, and even though this experience has left a negative impression, I hope we can restore some of your trust in us. Sincerely, Robert Rausch General Manager Larry H. Miller Chrysler Dodge Ram FIAT Denver (303) 633-2588 – direct rrausch@asburyauto.com

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Larry H. Miller Chrysler Dodge Ram FIAT Denver

Larry H. Miller Chrysler Dodge RAM Fiat Denver is a new and used car dealership offering a full lineup of Chrysler Dodge RAM Fiat vehicles serving customers in the Aurora, Littleton, Lakewood and Centennial area. Our vehicle service department is a top choice for oil changes brake repair tires and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler Dodge RAM and Fiat parts and Chrysler Dodge RAM and Fiat accessories. Visit our website for Chrysler Dodge RAM and Fiat incentives and to search our large selection of cars trucks and SUVs.

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