I-10 Chrysler Dodge Jeep RAM in Thousand Palms including address, phone, dealer reviews, directions, a map, inventory and more

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79200 Varner Rd
Thousand Palms, CA 92276

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Sales: 760-610-0419

Used Cars: 760-349-4080

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of I-10 Chrysler Dodge Jeep RAM

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.6 (out of 5)

121 out of 134 people said they would recommend this dealer

1 (out of 5)

UNPROFESSIONAL

Reviewed by Janet in IndioMay 21, 2021

STAY AWAY! TOTALLY UNPROFESSIONAL HORRIBLE customer service. Good luck if your car breaks during the weekend as they will leave you by foot. Sales manager Eddie is absurdly rude. Rental ladies Jazmin and Tabatha say over and over the same lies, that they “could” provide you with a car but there’s 17 people ahead of you on the waiting list. Our car broke in two different occasions three weeks apart, and we were told the very same lies each time. Rental service is closed already until Monday. One very concerning thing to highlight is that this time we were told that maybe our car is broken because the last time it was serviced (three weeks ago) the technician could have “forgotten” to plug or connect something... How about that!!!!! Now we are carless for the weekend as they will only check what’s wrong with our car on Monday or Tuesday UPDATE it is Friday, a week already that we left our car at I-10 Chrysler and nobody has called us. We called for the 12th time to find out the status of our vehicle, we were told the car was ready yesterday but they couldn’t find it! That the mechanic worked on it, parked it “somewhere”, didn’t return the work papers, car isn’t in their system, so now the staff at the place cannot find our car, mechanic ins’t there so they are trying to find out where car is by texting him. What type of unprofessional place is this? They admit they do their job like crap! Admitting they don’t know where the vehicles are, admitting they have no communication with their mechanics is a big red flag on how they run their business. Embarrassing service!!! Of course, nobody called us to let us know if they had a replacement rental. We were 17th in wait line last Saturday, I guess we are still 17th in line. What a joke this place is! A week in with a rental paid from our pockets, even when we pay for the highest MOPAR warranty there is, we are still getting charged for the repair as they say it isn’t covered. RIDICULOUS! STAY AWAY FROM THIS PLACE!

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Customer service great as well as repairs

Reviewed by Laura in Indio caApril 05, 2021

Great customer service. I will be ideal if some service guys (mechanics) can alternate to have lunch on Saturdays so customer don’t need to wait extra time during lunch time when they all are gone.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

New car purchase

Reviewed by Biglaz in La quintaMay 08, 2018

Great trade in value and an excellent price on my 2018 jeep wrangler purchase. Fast and easy. Mario Licea was outstanding and easy to work with

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About I-10 Chrysler Dodge Jeep RAM

Our new and used Chrysler, Dodge, Jeep, and Ram dealership is conveniently located near the cities of Rancho Mirage, Cathedral City, Palm Springs, Palm Desert, La Quinta, Desert Hot Springs, Thousand Palms, and only ten minutes away from any city in the eastern Coachella Valley.

At I-10 Chrysler Dodge Jeep and Ram of Indio, we have the friendliest staff in the desert, and we make it easy to buy a car. Our certified staff will make it easy to select your next vehicle in the I-10 auto mall.

Whether you are looking for a new car, truck, SUV, coupe, economy car, or muscle car, check out our new vehicle inventory for some of the best deals.

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