Stevens Creek Chrysler Jeep Dodge RAM

Cars website said you deliver cars. I am 80 with cancer and yet they refused to come to me. Rather they wanted me to drive the 150 miles to "do the dance" in negotiations (usually for hours) and to value my trade in. I wasted their time and they wasted mine and still email me daily wanting me to come in.

Literally wanted to fraud the IRS Gave them an offer on a used EV, right at the IRS price limit. Their suggestion was to modify the price so it came under the sales price limit, but to charge me in other ways to make up to their original price. Per the IRS: "Pricing contingent on the value of a buyer’s trade-in or a buyer’s purchase of optional equipment; warranties or services is not allowed. Dealers cannot reduce the sales price of a used clean vehicle to determine if the vehicle is eligible for the credit based on a trade-in transaction or mandatory add-ons." Super shady. I ended up buying elsewhere.

Poor cars and communication! 2018 BMW 330i delivered off trailer with low coolant, engine warnings. Key fab did not work to start car (even after battery replacement). Trunk does not open properly. 2 tires dry rot. Brakes bad. Clearly the inspection sheet was improperly signed off, if not fraudulent (as the shop should have been aware of the issues if they were not). Straps for struts rusted out and something still clunking in suspension. Plastic stuck in thermostat of radiator as well. Pre-used sales manager ignores calls. Bought car May 31st. Car delivered off trailer and had to go straight to repair shop. Just received car back June 27th, 2025 after $2500+ repairs to get it running and still no return call from dealership.