Normandin Chrysler Jeep Dodge Ram Fiat in San Jose including address, phone, dealer reviews, directions, a map, inventory and more

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900 Capitol Expressway Auto Mall
San Jose, CA 95136

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Sales: 408-717-4503

Used Cars: 408-728-9032

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Normandin Chrysler Jeep Dodge Ram Fiat

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.2 (out of 5)

38 out of 46 people said they would recommend this dealer

1 (out of 5)

Buyer beware

Reviewed by Mycah in Bakersfield caAugust 07, 2020

Buyer beware. I bought a 2013 Ford F250 the beginning of July 2020. Traveled from out of town to come to the dealer and look at it. When arriving at the dealer there was a few minor issues with windows and mirrors that they failed to mention when I had talk to them the day before on the phone. At that point I should have just walked away. We ended up making a deal and I drove the vehicle home, before arriving to my hometown the vehicles check engine light came on and die On me while driving on the freeway. I was able to pull over try to diagnose the problem and the book said I was out of DEF. I then went to a truckstop and purchased DEF and filled the vehicle. I took the vehicle to my local Ford dealer they recommended changing the fuel filters. I paid to have that work done out of my own pocket and I had not even owned the vehicle 24 hours yet. A few days later the vehicle died on me three times. Coming home from that same trip died on me many times. Call the dealership they refused to help me. I took the vehicle to my local Ford dealer where they started to run diagnostic on it. They finally figured out the issue but the dealer refuses to help pay for the repairs. The repairs are going to be around $9000. I have contacted the dealer many times and they are refusing to help. The only thing they recommend me doing is filing an insurance claim stating that somebody tampered with the fuel system. This is the most dishonest dealership I have ever dealt with in my life..........

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

pretty good buying experience......

Reviewed by norm in San Jose, caAugust 31, 2019

Negotiated over the phone for a price in a new charger. There was no attempt to up sell when I arrived and they stood by the negotiated price!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Start to Finish, The Best Car Buying Experience!

Reviewed by happy travelers in Paso RoblesMay 28, 2018

I started car shopping and reached out to several dealers to find a new family vehicle within our budget and with the features we wanted most. Normandin defintaly delivered! Chris was just fantastic and really convinced us to make the decision to travel 2 1/2 hours to this dealership to test drive the Chrysler Pacifica we ending up purchasing. He worked on giving me options on a couple vans at the price I was looking for. He was very responsive. I had been to several (and in contact with) several dealers, but with Normandin I genuinely felt valued and respected as a customer. That meant a lot to my wife and I. We brought our 10 month old son and all of the staff were very helpful getting the process done as quickly as possible. Thi was great as well and she went the extra mile to final the paperwork and looked for better interest rates on our loan options that would best fit our budget. Overall this dealership felt like they were there not to just make a quick buck, but to truly help customers find what they're looking for at very reasonable pricing. Thank you Chris and Thi for making us very satisfied customers!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Normandin Chrysler Jeep Dodge Ram Fiat

Normandin Chrysler Jeep Dodge has been serving the San Jose bay area since 1875. For 5 generations and 136 years the Normandin family dealership has been striving to bring you the best in customer service and sales. Normandin Chrysler Jeep Dodge Ram has the vehicle you have been searching for at a price you can afford. With a friendly and helpful sales staff, highly skilled technicians and multiple automotive certifications, Normandin Chrysler Jeep Dodge Ram Fiat is your greater San Jose Chrysler, Jeep, Ram, Fiat, and Dodge Dealer. Our mission is to make every customer a customer for life by consistently providing world class service.

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