Sacramento Chrysler Dodge Jeep RAM in Sacramento including address, phone, dealer reviews, directions, a map, inventory and more

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3610 Fulton Ave
Sacramento, CA 95821

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Sales: 877-746-7810

Used Cars: 877-898-9935

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Sacramento Chrysler Dodge Jeep RAM

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.6 (out of 5)

14 out of 22 people said they would recommend this dealer

1 (out of 5)

Starter repair turns into blown head gasket

Reviewed by Jeep lover in Sacramento, CaMay 17, 2021

I brought in my 2017 Jeep Grand Cherokee to replace my starter at this location. I expressed how much I enjoyed having my dream car, mainly because I purchased it brand new and never had any issues besides my starter most recently going out a couple of recalls that were taken care of in my first year. One of the fist issues I had with this dealership was that was my Jeep was there for 3 days without any update on parts or repair time and they’re really adamant about selling rather than actually helping their customers. 1 week later from dropping my Jeep off I received a call from my advisor letting me know that my car was ready for pickup but my check engine light was on. Not only did I not understanding why, but what he recommended was to get a diagnostic test done. (Pay more money) when I specifically told him I already got a diagnostic test from a Jeep dealership and I only needed my started replaced. ... After scheduling an appointment to bring my Jeep back on the following Tuesday. My advisor then asked me to open my hood so he can check and show me my oil level. Not really understanding why he was eager to do that when I did NOT get an oil change or anything done with my fluids. I pulled out of the dealership and within minutes, about 3/4 of a mile away I notice the heat gauge meter moving really fast towards Hot and within seconds a engine overheating light came on. I’ve had my Jeep for 4 years and NEVER have I ever experienced it doing this, or the heat light coming on. Immediately I called my advisor panicking trying to figure out what to do. He came in roughly 10 minutes asked me to pop the hood as he began to look around. He removed a cap underneath the hood and said “looks like your fluids are low.” He then drove my Jeep back to the dealership as I drove behind him in his vehicle. After taking it to the back of the warehouse he then added some fluid (coolant I believe) and asked me to assist him by starting my car and press on the gas and hold it to 2000 rpms or such while the heater was on full blast. A few minutes went by and the heat gauge went back to its normal position or atleast where I’m used to seeing it, about 1/4 up the meter. While staying in contact with my advisor I explained to him I’d like to get my Jeep back driving normal, his response was “well take care of it and if not we’ll get you in something new to drive.” I got my Jeep towed into the dealership 5/10/2021and received news the next day that I have a blow head gasket. Trying to get some clarification on how this could happen after coming into the dealership to only have my starter replaced to leave with engine problems. I LOVE my Jeep but this dealership has given me the worst experience as a customer and instead of TRYING to fix the issue they are trying to avoid taking accountability of it and charging me to repair for something they caused. I would never recommend going there.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 2

Maximum rating = 5

5 (out of 5)

Sacramento Republic FC/ Stadium Ops

Reviewed by RR in Sacramento CaliforniaApril 05, 2021

Abraham found us the right truck A beauty / so nice! We are so happy with it, its hard Thanks again, instantly family Loving the Jeep family God bless the USA

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Recall service Some kind of emission canister I th

Reviewed by jeff moore in SacramentoNovember 05, 2020

It was a pleasant experience. They greeted me, they took care of my car service , in a good and timely manner. The dealership was clean and exercised good social distance during my visit.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Sacramento Chrysler Dodge Jeep RAM

Price shown is Net Cost and includes applicable factory rebates. Please visit the Dealer Website or contact us for the list of rebates. Servicing the entire Bay Area and Northern California region, Including Sacramento, Roseville, Folsom, Elk Grove, Davis, Vacaville, Fairfield, Concord, Dublin, San Francisco, San Jose, and Oakland. Also Stockton, Merced, Modesto and Fresno in the Central Valley of California. All our Prices are listed clearly and we have one of the largest Inventories in the State of California. We will try our best to beat any other dealer's price, so please call, email, or stop by and see us for a great experience.

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