Boardwalk Auto Mall in Redwood City including address, phone, dealer reviews, directions, a map, inventory and more

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1 Bair Island Rd
Redwood City, CA 94063

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Sales: 650-830-3604

Used Cars: 650-830-3602

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Boardwalk Auto Mall

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

217 out of 229 people said they would recommend this dealer

2 (out of 5)

Sold the car out from underneath me

Reviewed by CM in CAMarch 11, 2021

I was working a deal on a car in stock and this dealership sold it out from under me. Didn't get a warning or an offer to put down a partial down payment to hold the car. When confronted on why this happened, Bill Rice - Manager said "Uh, we're a car dealership, we sell cars." With a tone and then proceeded to tell me it was my fault. Bill Rice is why people hate dealerships and don't trust any of the process.

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Great Customers Service, Annas.

Reviewed by Julie in San Jose, CaFebruary 13, 2021

Highly Recommended, Great customer service. Thank you To Annas A, you made my purchase process much easier and comfortable. I bought a new car online. Annas responded to all my questions and processed the purchase deal online. I got my new car on my driveway in few hours.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Please go somewhere else!

Reviewed by Mike in RedwoodDecember 27, 2020

told by service advisor both axel and seal were replaced. Seal was not replaced causing diff to run low on oil. Causing Premature failure of the rear differential. When I bought the car back they resealed the rear differential saying everything was okay. When I picked the car up from dealer, the Diff was now making howling noises. I would not recommend any boardwalk dealer!

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

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