Gill Auto Group Madera in Madera including address, phone, dealer reviews, directions, a map, inventory and more

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1100 S Madera Ave
Madera, CA 93637

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Sales: 559-474-4475

Used Cars: 559-474-8012

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 6:00pm
Tue 10:00am – 6:00pm
Wed 10:00am – 6:00pm
Thu 10:00am – 6:00pm
Fri 10:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Gill Auto Group Madera

Overall Rating:

3.7 (out of 5)

67% recommend this dealer

21 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.8 (out of 5)

Mike O’Banion Farms

Reviewed by Mike O’Banion from Firebaugh, CaJune 03, 2021

Very overpriced service on Ram 1500 truck. Cost $260.00. New air filter $99.15 ($49.50 labor, cabin filter $86.30 ($49.50 labor). Takes me <10 minutes to remove and replace air filter. Synthetic oil and tire rotation was reasonable. The independent place I normally go to charges around $110.00 for same service. Ridiculous, $50 labor to change air filter, etc!! I will not return.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you, Mike. We appreciate your input and regret we couldn't earn five stars from you this time. Contact me if you'd like to discuss this in more detail. - Kirk Bigelow - Service and Parts Manager - (559) 674-5661

Overall Facilities N/A

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Return my call

Reviewed by Tanya from MaderaFebruary 13, 2021

I have called at least 7 times (no joke) left 2 messages, in a period of a week and a half. Till this day I’m still waiting for someone to return my call or answer the phone. I have never left a bad review before but it’s frustrating that when you have a need of an update... in customer service for repairs, no one seems to care.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.3 (out of 5)

Wish Luis was back

Reviewed by Corp. should be concerned from Madera Ca.February 12, 2021

I’ve been a local going to the Cadillac service department for most repairs on my vehicle. Since the departure of the previous service manager I’ve seen the department decline with customer engagement and service. Twice my wife were not able to get through to anyone to get an update on our vehicle parts and twice I drive down to the service department only to find two people sitting at the front desk.... then why are my calls not being returned and answered I ask? Let me guess? COVID-19??? I’m using another dealership for my needs going forward.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 2

Maximum rating = 5

About Gill Auto Group Madera

Formerly Pistoresi Vintage and Madera... now simply named Gill Auto Group. We sell Chrysler Dodge Jeep Ram Buick GMC and Cadillac. Contact Internet Manager Jim Hamby today for the best deal and service.

Gill Auto Group is located in Madera California. In addition to new cars we have a great selection of reliable used vehicles as well. Come visit us today!

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