455 Automall Dr
Gilroy, CA 95020

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Sales: 408-767-6845

Used Cars: 866-579-0601

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Gilroy Chrysler Dodge Jeep Ram

Overall Rating:

3.6 (out of 5)

57% recommend this dealer

49 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Avoid this dealership as much as you can.

Reviewed by EaintFebruary 08, 2026

Avoid this dealership as much as you can. They will scam you with the hidden fees and force you to buy the car. And the contract fees was not the same with the deal we talked with the sales men. I got scammed and ripped off by this place last week. I hope I could return the car.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

I asked to have my 5500 ram to be aligned because it was

Reviewed by Tcbredhawk44February 03, 2026

I asked to have my 5500 ram to be aligned because it was pulling to the right…. Only had 8k, it had been pulling the day I bought it, the service writer had All kinds of excuses not to 😡😡😡 it’s ok another shop handled it

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

First, I want to start out and say that the Service

Reviewed by kidd231February 03, 2026

First, I want to start out and say that the Service Advisor Brian Meneses was really trying to provide good customer service. However, a diagnostic was not done upfront causing me to be inconvenienced without a vehicle for 5 weeks. We brought the vehicle home end of December and notice that the vehicle was not working/ functioning. So had to take back to the Service dept. At that time, they finally produced a diagnostic and found several major problems with the vehicle and an additional astronomical additional bill. We have been taking our Chrysler 300 to Gilroy Chrysler,Jeep, Dodge Ram for 20 years and have NEVER experienced this type of service. Also they didn’t offer us a loaner car during this process. I would not refer their dealership/service dept to anyone at this point. Total invoice for the two invoices was…$7000+.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Gilroy Chrysler Dodge Jeep Ram

Thank you for choosing Gilroy Chrysler Dodge Jeep RAM as your preferred CDJR dealership in Gilroy, CA. Our aim is to provide you with an enjoyable shopping experience while searching for a new, used, or certified pre-owned vehicle. We place a high value on customer satisfaction, which is why we ensure that every member of our team, from our finance and sales offices to our fully-stocked on-site parts center and state-of-the-art service center, is dedicated to meeting your needs.

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