Crystal Chrysler Jeep Dodge RAM

Just another update, This dealership has had my car over ten days still not fixed, this the second time I’ve taken it back for the same issue. They say they will call with updates, they NEVER do. In reading their reviews it’s not surprising how many 1 star reviews they have. Terrible experience. Save yourself a mountain of frustration, go elsewhere.

Xlnt follow up, inventory check, negotiation clean detailed vehicle, clean dealership friendly salesperson answered all my questions.

Had my jeep gladiator in to have a recall done on the right rear axle shaft replaced, it had been leaking for a week and the brakes were soaking in 90 weight oil. When I picked it up I asked why they didn't replace the brake pads they said it wasn't in the recall. They sent a kid out to look at it but on the way out he said they probably cleaned it really well. I told him never mind and I left. Looked at my brakes when I got home and it looks like they did nothing, the oil is dripping everywhere. Posted about it and got a call from Alex who wanted me to take down my review before he would do anything. He was blackmailing me , he kept saying he gives his word that he would fix it if I just take down my review, I told him I give my word to take it down when they fix it. I have heard nothing from them for a week. Oh and the general manager was on the call. If I could post pictures I would.